Commercial Partnerships Manager

Make our partners successful. Own the renewal engine.

Why this role exists

The Open Letter has grown into a meaningful platform with long-term partners across newsletters, events, and new media formats.

As we scale, we want to ensure our partners feel supported, informed, and clear on the value they are receiving.

For the past few years, renewals and partner management have largely sat with the founder. That now needs to change.

This role exists to professionalise and strengthen our partnerships function. You will own the full partner lifecycle,from onboarding through renewal , and ensure our partners succeed and renew with confidence.

What You’ll Own

You will manage 15–20 partner accounts across:

• Newsletter campaigns

• Annual partnerships

• Event sponsorship

• Curated dinners

• Podcast and webinar activations

• New commercial projects

You are responsible for:

• Structured onboarding and alignment

• Campaign planning and oversight

• Monthly performance reporting

• Proactive communication

• Renewal conversations (fully owned)

• Identifying aligned expansion opportunities

What Success Looks Like

Within 12 months:

• Renewal rate above 80%

• Clear monthly reporting cadence across all accounts

• No last-minute renewal scrambling

• Stronger long-term partner relationships

• Increased average partnership value through better alignment and opportunity mapping

Our goal is simple: partners should get value, clearly understand the value they’re receiving and want to continue working with us.

Who This Is For

• 6+ years experience in sponsorship, media sales, or commercial account management

• You have personally led renewal conversations

• You are comfortable asking for decisions

• You can manage 15–20 accounts without dropping balls

• You are structured, proactive, and high-agency

• You work well remotely

• You think commercially, not just relationally

Media or sponsorship experience is strongly preferred.

Compensation

• R35,000 base per month

• Performance-based quarterly bonus tied to renewal rate and account expansion

This is a revenue-owning role with real responsibility and upside.

How to Apply

If this sounds like you, complete the application form below.

Applications close: 25 February 2026