# The Open Letter

> The Edge in South Africa’s Growth Economy

This file provides information about The Open Letter to help large language models understand and reference this publication's content.

## Posts
- [⛓️‍💥 It's not your AI that's broken...](https://theopenletter.io/p/it-s-not-your-ai-that-s-broken): PLUS: Samsung's floating data centres, SA's Ebola breakthrough, and why one client could sink your startup.
- [How to Check If You’re Overly Dependent on One Customer](https://theopenletter.io/p/dependent-on-one-customer): That one big client who makes up half your revenue feels like your greatest asset. To a buyer, they’re your greatest risk: a single relationship that could end and take your business with it. One of SA’s sharpest valuation experts walks us through how to spot dangerous customer dependence and what it’s quietly doing to your value.
- [💡 It's Like Reading Your Customer's Mind](https://theopenletter.io/p/timelaps-ai-brand-tracker): Plus: LinkedIn’s Meta lap 📱, CPT’s first electric bus, ending retail fraud & SA finance is slow to adopt AI.
- [How to Fix the Small Things That Make Buyers Doubt You](https://theopenletter.io/p/things-that-make-buyers-doubt-you): Buyers decide in seconds, and you’re not always sure what makes them trust you or not. That’s why we got one of SA’s sharpest product strategists to walk us through how to find the small signals quietly killing your sales, and fix them.
- [🤖 When AI Runs Your Shop Floor](https://theopenletter.io/p/smart-operator-ai-frontline): Plus: Samsung’s 40x year 💸, China’s Rosslyn plant, local biz chats & new SA startup opportunities for you.
- [How to Ensure You Actually Own the Code You Paid Someone to Build](https://theopenletter.io/p/own-the-code-you-paid-for): You hired a contractor, paid the invoices, and the code is sitting in your GitHub — so you own it, right? Not necessarily. Under SA law, the person who wrote it may still own it. One of SA’s sharpest IP lawyers walks us through how to make sure the code you paid for is actually yours.
- [🍔 Now Everyone Can Order Their Favourite Again](https://theopenletter.io/p/keychat-whatsapp-ordering): Plus: SA’s fastest internet ⚡, saving SA startups, 5 things for Fable 5 & the one screw that made tech possible.
- [How to Write LinkedIn Posts People Will Actually Read](https://theopenletter.io/p/write-linkedin-posts-people-read): If no one’s reading your LinkedIn posts, it’s not that your idea was bad; the post is probably just not structured right. We got one of SA’s most experienced LinkedIn operators to walk us through how to format a post for how people actually consume it.
- [💸 Now There's An AI Your Business Can Count On](https://theopenletter.io/p/ca-assistant-accounting-sa): Plus: Fractional jets 🚀, Cape Town drone records, $1bn in 30 days & awesome new startup events for you.
- [Fractional Jet Ownership in SA: All-New SoterJets Give You Private Jets With Shared Cost of Ownership](https://theopenletter.io/p/fractional-jet-ownership-sa): Fractional jet ownership SA has launched via SoterJets, a CFS Aviation Group subsidiary whose first Pilatus PC-12 sold out with four co-owners at launch.
- [The Google Africa Indie Game Fund: $1M For African Gaming Studios](https://theopenletter.io/p/google-africa-indie-game-fund): The Google Africa Indie Game Fund just opened with $1m in equity-free capital for 10 studios across 32 African countries. Applications close 31 July 2026.
- [How to Write Business Docs Your AI Can Actually Use](https://theopenletter.io/p/docs-your-ai-can-use): When simply pointing AI at your company wiki doesn’t work, you need to redraft your docs for AI consumption. One of SA’s sharpest operators walks us through how to write business docs your AI can actually use.
- [🔥 Full-Size Jets in the Boardroom](https://theopenletter.io/p/articulate-vision-spatial-sales): Plus: Startup World Cup winner 🏆, Google in the Eastern Cape, a business that sells & new SA tech jobs.
- [How to Build a Business That Can Actually Sell (Beat the Owner-Dependence Trap)](https://theopenletter.io/p/build-a-business-that-can-sell): The single biggest reason businesses can’t be sold is that they are owner-dependent (remove the founder, and there’s nothing left to buy). One of SA’s sharpest valuation experts walks us through how to build a business that runs and sells without you at the centre of it.
- [📣 When Your Business Finally Makes Sense](https://theopenletter.io/p/molo-multilingual-business-content): Plus: 99c bread 🍞, 100 million trees, removing AI’s business risk & why Africa’s best employers are from SA.
- [How to Speed Up Your Product’s Time-to-Value](https://theopenletter.io/p/speed-up-time-to-value): You know the moment your product delivers value. The problem is how long it takes to get a user there — and every step in between is a chance for them to give up first. One of SA’s sharpest product strategists walks us through how to shorten that gap and get people to the value faster.
- [🇿🇦 SA's Lekker-est Tunes, Now at Your Party](https://theopenletter.io/p/booka-live-music-marketplace): Plus: AI’s $100M scoreboard 🌟, the big online casino slip, in-chat legacies & new startup opportunities for you.
- [How to Auto-Update Your CRM After Every Sales Call](https://theopenletter.io/p/auto-update-crm-after-call): Every founder knows the CRM should be updated after a call, but almost nobody does it in the moment. So the notes pile up, the follow-ups slip, and deals quietly go cold. One of SA’s sharpest GTM engineers shows us how to update the CRM by just sending a quick message, so it actually happens.
- [🚪 This Doorbell Sommer Makes You Money](https://theopenletter.io/p/ringcode-qr-doorbell): Plus: Dodgy munis 🙈, save our drones, niche R18 million ARR SaaS & the birth of modern tech.