👌The Biggest Need in SA Right Now...

Plus: Smart rings, surveillance tech, 7 funded startups & getting competitive.

NEW
Newsletter
April 25, 2023

Hi there,

Thinking of popping the question? Forget diamonds, heartbeats are where it's at according to Czech company The Touch which makes wearable rings that let you get all cutesy by sensing your partner’s heartbeat anytime anywhere.

Not bad considering the international “smart rings” market is supposed to grow by 20%-plus this year.

In this Open Letter:
  • s’Obvious: Want to address a need? This is SA’s biggest…
  • SARS’s R160bn short, the tech Cape Town’s buying & overworked Elon.
  • Big deals: 7 Startups with A series cash.
  • Keep hustlin’: Standing out in a competitive space.

TRENDING NOW

Solving SA’s biggest problem

One step at a time

By now, most South Africans know that unemployment is really high. But with so many things happening, have we grown cold to the magnitude of this problem? Entrepreneurs are known to solve problems and what better place to dig for problems to solve than where the biggest problems exist?

A rising search trend

Internet search data reveals that among the top rising searches in South Africa are the latest football scores, betting websites and then notably, searches for “sassa”, “sassa status” and “srd”. Sassa, or the South African Social Security Agency, is the agency responsible for distributing grants to qualifying citizens.

Pre-covid days, this was reserved for parents or caregivers of children, the elderly and the disabled. But come Covid, the government introduced the Social Relief of Distress Grant (SRD) disbursing R2.7 billion a month to some 7.8 million people.

But what about interest in jobs?

Analysing the searches for “jobs” yielded far fewer results affirming the narrative that some have simply given up looking for jobs.

But the sentiment is not the same across provinces. Most notably, Western Cape ranks last in searches for grants and shares the top spot for searches for jobs.

The big plays aren’t working, perhaps we should go for smaller ones

Now unless one has an influence on the macro environment (i.e. you are an elected politician), smaller more practical steps can make play a key part in restoring lost hope. Here are some creators and startups making an impact in this space

  • LinkedIn creator, Katlego Mosetlha managed to gain 258 800 followers by sharing tips on finding jobs, writing CVs and posting job opportunities. Converting a small amount of that audience into paying customers (or even generating placement fees) should be a really good business.
  • Educ’ish is a non-profit organisation encouraging South Africans to consider entrepreneurship as an employment option. They provide content, workbooks and stories for any entrepreneur. If you are side-hustling or pondering doing your own thing, check them out.
  • After starting out as a gig-economy platform for students in Stellenbosch, JOBJACK pivoted to a massive market…helping large organisations hire blue-collar workers more efficiently. And with customers such as Steers and Pep, they are making the process of finding, applying and getting jobs easy. In fact, 760 people found jobs successfully on their platform in March. Now that’s putting food on the table.

Unfortunately, unemployment will not go away overnight, but with such a large problem at hand, opportunities abound. Hustlers, you know what to do…

Doing something in this space? Let us know by hitting reply….

IN SHORT

⚡️ No power, no tax: SARS commissioner Edward Kieswetter says SARS could lose R160 billion this year due to loadshedding. The tax on 6,400GWh of unserved energy alone is a loss of R140 billion, the shortfall a guestimate of companies that might have closed down or lost on operations.

🚔 Mother of safety: The City of Cape Town had quadrupled its crime-fighting tech budget for 2023-2024 to R860 million. In a bid to curb rising crime rates and keep its reputation as SA’s It holiday destination, it’ll invest in everything from surveillance, cameras to drones.

👀 Tech rules: After the ANC turned down all his ideas, the president’s former 4IR advisor started a new political party, Arise South Africa, ahead of the 2024 elections to advance tech in SA politics. Hmm, one to keep an eye on?

📱New batteries: Huawei SA has announced a new battery-replacement programme, where they’ll replace the battery on any Huawei device for just R150. Presumably, it’s to get you to use their genuine batteries, but you can’t baulk at an 82% discount (usual cost is over R880+).

🚀 Trouble in Teslaverse: Despite the explosive success of SpaceX’s Starship launch (apparently that fireball was a good thing), Tesla shareholders have complained to the board that Elon Musk seems too distracted to run Tesla properly. (Tough holding down 3 full-time CEO jobs: Twitter, SpaceX, Tesla, while part-timing at The Boring Company and Neuralink.)

WATCH THIS SPACE

Slower money

Bigger deals

Funding into tech startups in Africa slowed down by 57.2% during Q1 2023 compared to the same period a year ago. It’s not surprising given the global slowdown of VC funds flowing is also down 53% year-on-year. Whilst seed funding has slowed down substantially, it was nice to see some big series A rounds come through.

Closer approves.

Here are some of the SA startups that managed to raise in Q1:

Lulalend – R630 million – Fintech/Credit

Lulalend, a South African fintech founded in 2014, provides innovative funding solutions for SMEs using proprietary AI technology to bridge the small business funding gap in South Africa.

Naked – R306 million – Insurance

Naked Insurance is a comprehensive insurance company praised for its use of technology to provide an efficient claims process and responsive customer support.

Carry1st – R485 million – Gaming

Carry1st is Africa's leading publisher of mobile games and digital content, operating at the intersection of games, fintech, and web3. The company focuses on scaling awesome content in frontier markets by solving hard problems and developing, licensing, and publishing games, which are then monetized effectively with their proprietary platform.

Sendmarc - R128 million - CyberSecurity

Sendmarc was founded in 2020 by Sam Hutchinson, Keith Thompson, and Sacha Matulovich, with its headquarters in Johannesburg. They provide email protection services to help businesses secure their email communications and defend against threats like phishing attacks and business email compromises.

Yebo Fresh – R78 million – E-commerce/Logistics

Yebo Fresh is an award-winning eCommerce platform based in Cape Town, South Africa, on a mission to make easy and affordable online shopping accessible to all South Africans, including those in the townships.

Flow – R81 million – Proptech

Flow utilizes the power of major social platforms such as Facebook, Instagram, and LinkedIn to match people with suitable properties. As a part of the broader proptech industry, Flow is among the innovative tech tools aimed at optimizing the way people buy, sell, research, market, and manage properties.

Envisionit Deep AI – R30 million – MedTech

Established in 2019, Envisionit Deep AI is an innovative medical technology company using Artificial Intelligence to transform medical imaging diagnosis.

­

THE BUILDER’S CORNER

How discouraged should you be by competitors?

What if, a few months in, you discover someone else was building almost the exact same idea for the same market? Or, you have a super cool idea, but it’s a very competitive market? Is that the signal to give in, pivot or not start at all? Not always…

See, you always need competitors in business – look at Microsoft and Apple, they looked practically identical on paper when they were founded in ‘75/’76. And today? Worlds apart, and no one would insist on having just one or the other. We want, and need, both!

Closer to home, no one would have ever doubted the absolute dominance of SA’s Big Four banks, until Capitec came along and smashed it out of the park, claiming 1 in 3 South Africans’ business in the process.

So how do you build competitively?

  1. Make market analysis key in your concept validation – Before you build, make a list of your competitors, how many customers they have, how much funding they raised, their market and value proposition – every bit of info you can. Do it like Sabri Suby does his Halo market research in his book Sell Like Crazy.
  1. Get your competitive advantage – Now ask yourself: What are they NOT doing or what can I do better/differently? If you actually check what people say in their Google ratings and comments on a competitor’s socials, you’ll quickly pick up what they’re getting wrong and right. If you can turn that around and make it part of your offer and guarantee, you have a unique value proposition – everyone else does X, we do Y, and that’s why we’re better…
  2. Put it front and centre – Marketing is a lot easier if you have a single clear and simple offer with built-in risk reversal. Bank fees used to be through the roof in SA until Capitec crashed onto the scene in 2001 with one simple promise – the lowest bank fees. (Everyone else has since jumped on that bandwagon, but that’s how they got started). Put your offer right at the top of your website, make it your meta title, and make it strong enough to be the hook of every ad.

Finally, we love to feature local startups doing interesting things! If you are one of them, let us know by hitting reply…

DID YOU LIKE THIS WEEK’S OPEN LETTER?

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🍔 On to something meaty...

Plus: Building without a dev, scratching the Porsche 911 itch & which stocks SA ministers bet on.

NEW
Newsletter
April 20, 2023

Hi there,

A Tshwane-based associate professor in Entrepreneurship set out to explore why men are more likely to start a new business and found 5 key ways we can empower more women to become entrepreneurs.

In this Open Letter:
  • No-kill burgers: The economics of high-tech protein alternatives in SA
  • The price of Lego, where ministers invest & SARS’s solar conundrum.
  • Startup without Devs: How to start building even if you can’t code and don’t have a team (yet).
  • Choices, choices: Pros and cons of three different startup routes.

TRENDING NOW

A New Kind of Meat

Grow some steaks in time for the weekend braai

Even with interest rates going up, it doesn’t seem like food prices are calming down. Current food inflation is at rates last seen 14 years ago. With up to 70% of the food supply chain cost being logistics, OPEC reducing supply means the oil price is likely to stay in its current range or even go up, all adding pressure on food prices.

The pressure is mounting all around.

Red meat abattoirs are running at 6 to 8% gross profit and there is little margin for them to work with. So unless logistics costs come down, there is little respite for the consumers that love their protein.

While vertical farming is a mega trend (and one we will cover soon) that’s making inroads in reducing costs by reducing the supply chain for edible greens, one of the more tricky parts of our diet is getting in enough proteins. And while we haven’t figured out quite how to do vertical grazing, plant-based and cell-based proteins might be a viable solution for our growing protein needs.

Yogi can hardly tell the difference.

It’s not only about the environment

Most of the marketing speak and PR coverage of these and other similar startups focus on the environmental benefits. Whilst that might be true, the primary driver of adoption will come when these solutions become economically viable.

At that point, South Africans will be ready with 60% of South Africans keen to try it and more than half ready to buy, they have a market that’s waiting for it. And with a current market size of ±R81bn (and growing faster than inflation), capturing a small percentage of the meat industry could be very lucrative.

No animals were hurt in making this burger.

When will this happen?

Both Mogale Meat Co and Mzansi Meat Co believe that it will take about 10 years to get the prices to a competitive level. That’s where we find Sea-Stematic interesting. Whilst we couldn’t find any news on their progress, the focus on high-priced exotic seafood alternatives might just be the most economically viable.

With food prices on the rise and the pace of technology moving faster than ever, we think we might soon be slapping a lab-grown steak on the braai. Are you joining?

Will you eat lab-grown meat?

To braai or not to braai, what will it be...

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IN SHORT

📈 When former communist party members hit the markets: Pravin Gordhan is a trader! With over R3,9m spread across 59 stocks, he made declarations of interest alongside other MPs.

🌞 Solar watchdogs: With solar tax incentives having kicked in on 1 March, SARS is considering making it mandatory for solar installers to report their clients’ tax info, something only big organisations like banks and medical aids have to do. Can solar installers afford to put the systems in place to attain, store and manage such confidential info securely?

💸 Held out on paying the e-toll troll? The Inclusive Society Institute (ISI) has called the lawfulness of the proposed scrapping of e-toll debts unfair to those who have “diligently been paying their toll fees since 2013”. Reminds us of that kid in school who always reminded the teacher to hand out homework.

🏎️ Want to buy a Porsche 911 GT3 RS? You could pick up the Lego version for just R17 730. Rare and hard-to-find Lego sets are growing in popularity as the 90-year-old Danish toymaker releases more and more sets for adult builders.

💨 The price of power: Several media outlets have reported that Eskom applied for leave from environmental watchdogs to bypass pollution controls at Kusile Power Station, which the Centre for Research on Energy and Clean Air warms could kill 680 people. Indications are that Eskom is fully are of that fact, factored it into its calculations and has stated the negatives will be offset by the positives of going ahead with their plan.

🏦 The big five soon? Move over Big Four, Capitec has posted amazing growth, with a 15% increase in headline earnings for 2022/23 and, most notably, a third of South Africa now banks with it in some form or another.

THE BUILDERS CORNER

Have an Idea but no Developers (yet)?

Get going fast.

We’re often so caught up in the idea that Tech = Development Skill, that we forget many successful founders don’t know how to code themselves. Some surprisingly big players didn’t even have an in-house Tech team until pretty late in the game…

So, how do you spin up a startup with no Devs?

Tech products need an array of skills to pull off, and assembling that team can often take months (or even years). What’s more, finding the right team to all start at the same time is often an impossible task. And the biggest ideas are often time-sensitive, miss a window of opportunity and a competitor gets traction first. That’s when it can make sense to get a tech partner.

Not only is the team ready to move, they typically have experience and are comfortable working together which can make the process much smoother than otherwise.

KEen to consider this? Here are some ideas to get you going:

  1. Check in with a software/dev agency, they often have special development packages/products for founders just starting up – if your idea is good enough, they can build your MVP and even help you validate your idea and prepare a pitch deck.
  2. Think beyond the dev work: Choose a partner that’s passionate about developing the local startup space – they should have entrepreneurial-minded teams with a valuable network you can tap into. Connections to investors is a big bonus.
  3. Think talent: Choose a partner that’s growing and actively hiring – you can benefit from their insights into how to build your own team down the line. What’s more, they often attract the best people.
  4. There are some founders that wangle revenue-share deals with tech partners – it's not common or advertised, but it's possible. Or, with a good enough idea that attracts funding, plan on simply paying them for hours and materials for the product.

Keen to check out a tech partner? Chat with our friends at Specno.

THE THREAD

This week Renier and Bobby unpack three ways of building your startup: Solo, with a Venture Partner or in an Accelerator.

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📹 A Look Back at 25 Years of Netflix...

Plus: Where SA’s R1.2 trillion comes from, a bio-med boost for Africa & building a tech product without developers.

NEW
Newsletter
April 18, 2023

Hi there,

Your random doodles can now come to life! Meta (Facebook) just launched a beta of a new AI tool that lets you easily scan drawings and then animate them – check it out.

In this Open Letter:
  • Forget the Naysayers: Founders reflect on 25 years of Netflix (and what it took to build it).
  • Make a quick R1.6M, SA’s first XR classroom & one high building in Cape Town.
  • Who pledged what: Where SA’s latest big investments will come from.
  • Concerning: Thoughts on the latest developments in AI.

TRENDING NOW

25 years of Netflix

The founder’s perspective

Back in the 90s video rental stores were a big deal. And that’s when Netflix started out doing just that, rent out DVDs by mail. Yep, not email, postal mail. They would mail you a DVD and once you are done watching it, you mail it back.

After the SA Post Office faced some delays, Johannes finally got Coach Carter by mail.

A lot has changed since then and as the entertainment giant celebrates its 25th birthday (14 April), co-founder Marc Randolph has been sharing some nuggets of their early days in his Netflix Chronicles on socials.

Some highlights

  • Pre-Netflix, Marc furiously pitched idea after idea only for co-founder Reed Hastings to just shoot him down – VHS cassettes were too heavy to mail back in 1997 until they got wind of “new” tech and drove to town to buy a DVD to find out if it was feasible to mail.
  • In 1998, on a desk made from doors on four posts (seriously), Jeff Bezos offered to buy the as-then-unnamed Netflix for “somewhere in the low eight figures” ($15 million), and Marc and Reed turned Amazon down, taking it as a reason to double down instead.
  • In 2000, when the dot-com bubble burst, Netflix was cash-strapped and was willing to sell to Blockbuster for $50m. They were laughed out of the office. Today Netflix has a market cap exceeding $150 billion, and Blockbuster is all but gone.
  • Netflix went live on 14 April 1998 at 8 am. Their servers crashed, ran out of mail labels and made only 200 sales that day. Today, they’re averaging 200 million users. After a shaky start, Marc is happiest he didn’t listen to the naysayers.

And we are glad as well. With over 300k subscribers in South Africa, they are investing in the creation of local content committing a cool R 900 million to the local industry at President Ramaphosa’s investment conference. In addition, Netflix has announced that it has poured more than R2 billion into South African productions during the past five years, leading to the creation of 1,900 jobs. As of December 2020, over 80 South African movies and TV shows were accessible on the streaming platform.

With more money hitting the local film scene and an already impressive list of productions filmed at studios such as CTFS, we are excited about this space and the opportunity that more production will bring. Happy Birthday, Netflix!

IN SHORT

🐕 Doges not mine: Know anything about Elon Musk’s family once having owned shares in a Zambian mine? He’ll pay R1.6m Dogecoin to anyone who can prove the mine existed.

📚 Future learning: Many believe that altered reality tech such as VR and AR's best use case is in education and training. And this is being tested with SA’s first XR public classroom at a high school in King William’s Town.

💨 A New High: The ole “world’s most misunderstood plant” soaring in Cape Town as the world’s tallest building made of hemp nears completion.

⚕️Better Medicine: To help give Africa a boost in medical research, Stellenbosch University has invested R1.2bn in a new biomedical facility, launched last week.

🦾 Startup X: After Elon realised that petition letters are useless (something we have all known for years, lol), he will be starting a new AI startup to take on OpenAI by registering X.ai.

INVESTING LOCALLY

The 5th South African Investment Conference (SAIC) took place last week and is the culmination of a 5-year target set by President Ramaphosa of R1.51 trillion in pledges. This amount is over 25% more than the R1.2 trillion target set in 2018 and it is encouraging that in the midst of unprecedented load-shedding levels, big business is still keen on South Africa.

Here are the top 10 pledges from this event…

President Cyril making it rain

Let’s hope the funds flow soon, we are watching this space…

THE TWEET

All this AI stuff is quite concerning

As tweets hit the internet of what many labelled as a left-leaning bias of ChatGPT, Elon replied “concerning”. Well looks like Sam Altman has similar feelings about Elon’s alternative.

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That’s all for today, thanks for reading!

This Open Letter is brought to you by Renier Kriel, Jason Mill and Elvorne Palmer.

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🦄 10 Startups That Sold For Billions!

Plus: No more Tupperware, why Twitter Inc doesn’t exist & a peek into the world of Unicorns.

NEW
Newsletter
April 13, 2023

Hi there,

Space fans will love that NASA’s new director of the Goddard Space Flight Center, Dr Makenzie Lystrup, took office last week, swearing her oath not on the Constitution, but on a copy of Carl Sagan’s 1994 book, Pale Blue Dot.

In this Open Letter:
  • World of Unicorns: Inside the 1’200+ companies over $1 billion.
  • Goodbye Tupperware, no more Twitter & where’s the money, Mr Pres?
  • Bootstrapped billions: Self-funded startups that sold for massive amounts.
  • Watch: How would you build a Unicorn from SA?

TRENDING NOW

The World of Unicorns

Know where you wanna go, right?

Recently CB Insights released a list of all the unicorns they could find. And, though they’re not fantastical horned horses, they’re just as rare. And for many (especially investors), the $1b valuation milestone mark is a significant achievement.

Now it’s important to note that valuation could simply mean that they’ve raised funding at a valuation higher than $1 billion, so there’s no guarantee they’re even making a profit or in fact, any money whatsoever. Nonetheless, the list makes for interesting reading about private companies (not yet listed or bought by listed companies) that have a valuation of over $1 billion.

Us too, but not that kind, Mr Johnson.

The Standout Unicorn

At a $225 billion valuation, ByteDance (the company behind TikTok) is valued $88 billion higher than SpaceX and tops the list. Whilst that could seem high, it’s very much an expected valuation given their recent revenue announcements.

ByteDance is soon to overtake Tencent.

With most of these companies trading at 5x revenue, ByteDance would want to wait a few more years before their much-anticipated IPO.

Where are the Local Unicorns at?

Of the 1’207 on the list, we found 5 African domiciled ones:

Cell C a unicorn? Yep, you haven’t heard them speak at tech conferences about this, but as far as private company unicorn criteria go, they make it. Also worth noting is that depending on which USD exchange rate you use, Rain could very much make that list. Incredible considering they only launched in February 2019.

And then, most likely due to exchange control limitations, some African startups domiciled elsewhere also on the list are:

Where most Unicorns hail from

An interesting observation made by Paul Graham is that 7% of companies listed here went through California-based startup accelerator Y Combinator (YC). But that wasn’t Paul’s best work on Twitter this week. After Elon stated most companies on the CB Insights list won’t make it, Paul was quick to weigh in…

Speaking of hardware and heavy industries, there is one startup on the list that might end up being worth more than all of those combined. They are building the world's first fusion power plant that’s making atoms fuse together at 100 million degrees Celsius and, in doing so, generating 100% clean energy.

Remember, just like magic horses, unicorns can come from anywhere – and raising large amounts of capital is not the only way. There’s a list of bootstrapped ones later in today’s Open Letter.

Spot someone who’s not on that list and should be. Or maybe you have a tip-off on our next potential unicorn… Hit reply and let us know.

IN SHORT

💸 Where’s the money? SA Pres Cyril Ramaphosa claimed to have raised a record R1.2 trillion of investment in the country in 5 years (as a businessman, his fin savvy’s what he was elected for), so why isn’t that extra cash creating economic growth?

🫖 Phone your mom, she might be in shock as the news that Tupperware (yes THAT Tupperware) is in trouble and might be closing soon, ending 80 years of lunch, supper and leftover memories (and fights) – leaving moms everywhere scrambling for a new excuse to get together.

🦾Tech for good: Now that your mom has more time on her hands after the demise of Tupperware, it just might be the perfect time for a new hobby. Western Cape upliftment project Mamas4Coding teaches moms how to code.

⚡️ More, we need more: Amid Stage 6 loadshedding (since last night), SA’s newly appointed Minister of Electricity says we need more money to fix the energy crisis. 🤷🏽‍♀️

🤖 The next wave: Dharmesh Shah, founder and CTO of HubSpot has confirmed he bought the domain name chat.com (for a rumoured $10 million) as a new home for his ChatSpot.ai product because he believes ChatUX (natural-language-based chat) will be the next big thing in Tech.

🆇 Twitter no more: Crazy as it seems, Twitter no longer legally exists. This came to light during a California lawsuit case filed against Twitter Inc. (no more). Instead, Twitter is now merged with Elon’s holding company X Corp – which sounds like a Lex Luther-style evil corp but is probably related to Musk’s mystery plans for a Super App called X.

😐 Watch your back: In what sounds like the opening line of a joke, the CEO of the Society for Human Resource Management turned down an employee’s request to work remotely, outsourced her job to India and then bragged about it to Wall Street Journal. 2 Things: 1) maybe that’s why people hate work and can’t trust their bosses and 2) don’t ever work for a guy called Johnny C. Taylor Jr.

WATCH THIS SPACE

Top Bootstrapped Unicorns

There’s always this convo around bootstrapping VS funding. And whilst raising large amounts of funding is a necessity when hyperscaling, there are other ways to become unicorns.

We did some digging to find some bootstrapped unicorns. 9 out of 10 of these bootstrapped companies are unicorns, eventually exiting for $ billions. The remaining one was almost there, selling for hundreds of $ millions...

Playing the Unicorn game? We might have some content to help you.

  • The panel discussion at Specno’s 2023 Founders Den event features OfferZen co-founder giving amazing insights into bootstrapping – re-watch it all here
  • For some funding advice, we spoke to an accelerator who gives some in-depth advice on funding and VCs in one of our recent Open Conversations – re-watch the convo here

THE THREAD

How would you build a Unicorn?

Want to get going building a unicorn? Listen to the latest episode of How would you build it, we unpack how South Africans can go about it. You can now also catch it on Spotify.

Have you listened to How would you build it? Hit reply and let us know what you think or topics you think we should cover.

DID YOU LIKE THIS WEEK’S OPEN LETTER?

It’s our mission to add value, entertain, to delight. Did we miss the mark this week? Hit a link below and give us some feedback….please.

How did we do this week?

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TELL YOUR FRIENDS

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🏠 New Tech to Enter a R300b Market...

Plus: Smarter money, why Eskom won’t invest in SA startups & Shoprite’s play into fashion retail.

NEW
Newsletter
April 11, 2023

Hi there,

Seems 17-time Grammy Winning artist Sting was onto something with his 1993 hit song as Stanford Medicine Scientists use machine learning to discover the shape of your heart (roundness in particular) could predict heart disease.

In this Open Letter:
  • Make it sexy: Kickstarting the 3D-printed home revolution.
  • SA’s first self-service clothing shop, Eskom won’t invest in SA startups & the world’s biggest rocket.
  • Money smarts: How one student’s hobby became one of SA’s fastest-growing FinEd platforms.

TRENDING NOW

Mortar Being Sexy

Where are all our 3D-printed homes at?

For over a decade, the prospect of a 3D-printed home revolution has captured our imagination. With a global property market valued at an astonishing R6 Quadrillion in 2020 and the South African market at about R300 billion, there's certainly a lucrative opportunity waiting to be seized.

3D-printed houses promise to be 730% faster to build, more environmentally friendly, and more energy-efficient. Over the last eight years, search trends show a 204% increase in interest in this technology. Yet, the 3D-printed home revolution hasn't materialized. Why?

The concept of 3D-printed homes hasn't gained much traction in South Africa. Despite 24% of the population living in slum conditions and meeting just 8.3% of our country's annual low-cost housing demand, using 3D printing to solve the housing issues faced in SA remained underexplored until recently.

Rethinking the Approach

South Africa's first 3D-printed house was built about 10 months ago by the University of Johannesburg, using a printer supplied by a Dutch startup. Intriguingly, it was an RDP house. And with that, the government announced last month it will pilot a 3D-printed house programme, albeit as part of a 10-year plan to utilize more of the technology to solve the housing backlog.

Joe finally found a use for the countless hours playing Tetris as a teenager.

But just how practical is 3D printing RDP houses?

Well for one, the current means aren’t working and it seems those in line are losing hope. Searches for RDP houses have declined by 59% since 2015, suggesting that generating excitement in this area may be challenging.

Is 3D printing of houses the silver bullet?

The current backlog of housing is estimated at 2.4 million and with a printer taking 24 hours to print a house, one printer can print a maximum of 365 houses per year. Considering the government’s 10-year plan, we will need ±6500 printers working non-stop to build the required houses. Probably not practical.

Perhaps we must reconsider our approach: Instead of focusing on 3D-printed homes as an immediate low-cost housing solution, why not target affluent buyers?

The Allure of Luxury

Envision the impact of this technology being embraced by the upper-middle class or even the top 1%. What would that look like, and how could we reimagine the technology for this market segment?

Consider the possibilities:

  • 3D-printing a multi-story mansion in just one day
  • Demolishing and rebuilding custom homes every six months
  • Constructing an entire island resort in a week
  • Creating ultramodern, gravity-defying architectural designs
  • Building a new holiday home while driving from Johannesburg to Cape Town
  • Developing ever-changing, kaleidoscope-like communities

Hardware startups are often considered more complex and costly than their software counterparts and it's uncertain what will ultimately spark this new housing revolution. However, given the immense opportunities in the 3D-printed housing market, it's only a matter of time before a local startup enters the arena and capitalises on this untapped potential.

IN SHORT

Shoprite launches UNIQ clothing store brand: It’s SA’s first clothing retailer to offer self-service checkout, as smart tags and advanced radio-frequency identification (RFID) let you grab, scan and pay don't the go.

Yeah, thanks for that: Eskom’s pension fund is launching a VC, with some R185 billion’s worth of assets. But they are NOT planning on investing in SA – because it’s just so much harder to run a successful startup in a country with loadshedding, right?

Troubled Unicorn, Flutterwave, cannot seem to escape controversy – there have been reports of multiple hacks where money was moved off-platform to buy USDT via Binance, but Flutterware denies it.

AI will soon read your thoughts: Making mind-to-machine interaction seamless, which could be ground-breaking for tech like robotic limbs if we can sort out the ethics around it.

Doc-GPT: Apparently everyone’s favourite new toy just passed the US Medical Licensing exam, and it’s so good at diagnosing rare diseases, one doc wants it to take the Hippocratic oath.

Going boldly: SpaceX says its new Starship-class rocket is ready – they want to rehearse-launch next week, then go to orbit the week after (pending regulatory approval). It’s awesome since Starship can carry 100 people into space (93 more than Dragon), making it the biggest rocket ever built.

NEW NEWSLETTER

Fin Yourself Up

Recently we covered the rise in the adoption of EasyEquities, the result of a trend that is seeing more younger people go without brokers in their investing. But navigating the tides of the stock market and various financial products can be overwhelming.

What started out as one student’s hobby of making stock-pick videos ended up becoming one of SA’s fastest-growing financial education communities. FinMeUp is on a mission to equip both the new and experienced with great local and international investment insights:

  • 200+ years of combined investment experience in their mentor network (which shares updates on their app)
  • Almost 12 000 community members
  • Amount of money saved through making better investment decisions? Well, that’s hard to track. But the community is loving it.

We love the content FinMeUp is putting out there and think you will like it too. Check out their latest newsletter if you are keen to get the latest listed company news, stock analysis and financial education.

The Recap with FinMeUpYour weekly boost with top company news, insightful stock analysis, and a power-packed educational nugget.

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⛳ Advanced Tech for Fun and Games...

Plus: The most elaborate publicity stunt ever, taxi WiFi & 90-something days in the dark.

NEW
Newsletter
April 6, 2023

Hi there,

We are only as good as our community! Got an insight about a startup doing something cool, hit reply and let me know (self-promotion welcome!).

In this Open Letter:
  • Fun & games: The SKA moment that sparked a Golftainment revolution.
  • Dogey Doge Elon, YouTube taxis & Shoprite’s A2X boost.
  • On their own: Government stops babysitting Eskom a bit.
  • A good time to build: Don’t let stuff distract you from blockchain.

TRENDING NOW

How SKA sparked Golftainment

Unlocking bowling alley vibes at the range

If you've ever been to a bowling alley, you'll know the social aspect is what truly makes the experience. Sharing laughter as friends hit gutter balls, fueled by the playful animations on the scoring screen – it all creates an atmosphere of fun and camaraderie.

But what if you're not a fan of bowling? Or there aren’t any around – they’ve dropped in popularity recently. How do you get that same level of social engagement on, say, the golf green, the “modern boardroom”? That's precisely what Stellenbosch-based startup Inrange is – golf with bowling alley “gees”.

Recently, the Inrange team invited me to one of their enabled driving ranges. And I wasn’t disappointed. By tracking golf balls with remarkable accuracy (within a few centimetres), Inrange has unlocked an array of interactive games that friends can enjoy together at the driving range.

Not even LIV Golf could make golf this exciting.

The Origin Story

Legend has it that two engineers working on the Square Kilometre Array (SKA) were discussing radar technology when one said, "I bet you I can't track a golf ball," to which the other replied, "I bet I can. Hold my beer." This wager led to the creation of the first Inrange prototype. Since then, the company has expanded to serve numerous ranges across South Africa, the UK, Europe, and now the USA. Each range features:

  1. 2–3 radars that track the origin, flight, and landing of golf balls
  2. Local servers that collect and process data to create flight paths
  3. App-enabled screens per tee box that allow players to engage in games
  4. A cloud service that logs each shot
  5. A mobile app for frequent players to monitor their progress and train on.

This impressive engineering achievement seamlessly integrates multiple disciplines.

The Outcome

Driving ranges equipped with Inrange technology report higher sales and can charge up to 30% more and see an increase of up to 30% in balls hit. And with a business model that aligns to the number of balls hit, Inrange is aligning itself with the interest of its clients… Smart move.

Moreover, the social aspect of the games encourages players to spend more time at the facility, boosting food and beverage sales.

A New Era for Golf

For years, golf brands and the broader industry have attempted to grow the sport but have faced challenges, including:

  1. Lengthy golf rounds takes 2.5 to 5 hours to complete, not including travel and preparation time (not to mention the all-important stop at the 19th hole for post-game drinks).
  2. High costs, limiting accessibility for many potential players.
  3. Ongoing urbanization, reducing available space for golf courses in densely populated areas.
Play golf in the heart of London or any of the other InRange-enabled ranges worldwide.

While it's still early days for Inrange and this innovative approach to "golftainment," the expertise and costs that went into its development, will make it hard for competitors to enter the game. And this puts them in a good space to make waves in an exciting industry.

Keen to go check it out? Hit one of these ranges and let me know what you think.

IN SHORT

Have you Doged on Doger yet? Elon Musk changes Twitter bird logo to a Doge. (Was buying Twitter the world’s most elaborate/expensive publicity stunt?)

YouTube while you ride. Vodacom launches free wifi in taxis in pilot project fitting 3200 taxis with wifi routers.

Big name entry: Alternative stock exchange A2X gets a bit of a boost as Shoprite lists with them. Is this the start of the rise of an alternative stock market?

Earning more than R1m a year? You are earning more than 95.7% of South African tax-paying citizens (Personal Income Tax).

A long way to go? New report shows US teens are not that excited about VR. Despite 1 in 4 owning a device, only 4% use it daily.

Rich flirts: Desperately trying to ditch the “cheap hook-up” image, Tinder is reportedly working on a $500-per-month subscription for affluent singles.

POWER UPDATE

Looking for the Silver Lining

You don’t have to tell South Africans that loadshedding sucks. But it’s only April and we’ve already clocked half the total loadshedding days as the whole of 2022 – and some say already shed the same levels of energy.

And, if you were struggling to get hold of Eskom yesterday, it’s because they were in court trying to stop the Free State town of Frankfort from reducing their loadshedding by generating their own power.

But they could have their hands full soon, as the government announced it’s scrapping the electricity state of disaster, at the same time also withdrawing Eskom’s exemption from reporting on wasteful expenditure (which was reportedly to protect its credit rating).

Hopefully, that means we’ll see some real action soon.

THE THREAD

Probably a Good Time to Keep Building

Wondering why crypto regulation is taking so long to come into effect? Sure government bureaucracy plays a role, but there is also the consideration of how crypto and tokenised assets will affect the existing market dynamics, including stock markets, retirement, monetary policy and the future role of central banks and governments.

In the latest episode of How would you build it, we discuss regulation and ask whether it’s a good time to be building blockchain-based solutions.

You can now also catch it on Spotify.

DID YOU LIKE THIS WEEK’S OPEN LETTER?

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⚡ Global Superpowers️ SA is in the Mix...

Plus: New from Apple, amazing local AI products & a quick new business startup toolkit.

NEW
Newsletter
April 4, 2023

Hi there,

Welcome to your first Tuesday edition of The Open Letter! Same vibes, but shorter, twice a week (for now).

How do you like the new Tuesday + Thursday 6 AM timeslot idea? Hit reply and let me know.

In this Open Letter:
  • Global power: What BRICS GDP boom could mean for SA Tech.
  • Apple’s mixed-reality move, no ChatGPT in Rome and we told Eskom so.
  • AI for good: How tech can change the lives of the underprivileged.
  • Startup toolkit: AI tools to get you going on a new venture.

TRENDING NOW

The Big Deal with BRICS

There's been a buzz for a while now about a changing world order – a power shift from traditional economic giants to new, emerging economies. Many folks thought this change might take a long time to unfold, but if last week's news is any indication, it could happen sooner than we all thought.

Just last week, the combined GDP of BRICS nations (that's Brazil, Russia, India, China, and South Africa) surpassed that of the G7 (USA, Canada, France, Germany, Italy, Japan, and the United Kingdom). Quite a milestone, huh?

What is an indicator of the times we live in is that apart from India, the BRICS nations all have their own, complicated challenges. Russia is at war, Brazil has rising poverty and crime, China is facing a real estate debt challenge and then we are all aware of the challenges faced in South Africa.

But with a growing population, should these territories manage to make progress on their respective issues, the future benefit for SA could be great.

Sure, it's early days for BRICS, but we can't help but feel excited that South Africa could be part of what might become the new global power.

Exciting times are ahead, we are watching this space…

IN SHORT

After reporting a R224 million loss, the Takealot group is targeting profits

Apple has not been in the news much lately, but two major developments are taking place. Apple launched interest-free BNPL and they are about to debut their mixed reality headset.

Some say it happened because the now-famous chatbot suggests pineapple is fine on pizza. Nonetheless, ChatGPT is banned in Italy due to privacy concerns.

Ever seen an ad impersonating a famous person selling something that looks dodgy? Well, Google is fighting this, banning a total of 5.2 billion ads for violating its policies in 2022.

Can’t make money if you don’t have a product to sell. Eskom projects an annual loss of R32.4 billion for 2023.

WATCH THIS SPACE

AI for Good

Last week, we explored the potential future of AI and its applications. Now, let's discuss how this technology can contribute to creating a better world and improving the lives of specifically Africans.

1. Education: AI can revolutionize education by identifying students' learning styles, keeping them engaged, and accelerating the learning process. In overcrowded classrooms, AI could become a personal teacher for each student, providing customized instruction and support.

2. Agriculture: AI can help small-scale farmers across Africa by offering decision-making assistance in their native languages. By providing tailored advice, AI can enhance the farming experience and reduce the risks associated with small-scale farming.

For example, if you were an isiZulu-speaking farmer wanting to get insights on growing potatoes in KZN…

Having once watched a movie about growing potatoes in KZN, we know it takes a lot of faith.

3. Healthcare: While AI might occasionally make mistakes in diagnosing medical conditions, it can still be a valuable tool in areas with limited access to healthcare professionals. AI-driven medical solutions could provide much-needed assistance in underserved communities effectively allowing lesser qualified healthcare professionals to cover a larger spectrum of healthcare.

Something South African startup AI Diagnostics is doing.

What about apps used by white-collar workers?

Beyond these key sectors, we can anticipate the integration of advanced AI, such as GPT-4, into a wide range of professional applications. Microsoft leads the charge by incorporating AI into Office, Power, Teams, and other products. Other companies, like Adobe, Canva, and Notion, are also following suit.

Notably, there are some major tech players, like Amazon, who have lately been quiet on the AI front.

Wish we could say it’s working for Amazon, though…

Despite reports of Alexa struggling and potential layoffs within their AI team, Amazon still employs the largest number of AI-related professionals according to Glass.ai, with 10k employees, followed by Microsoft (7k) and Google (almost 5k). The pressure over at Amazon must be real.

The changing startup landscape

As the OpenAI API becomes increasingly accessible and easy to implement, AI technology is becoming somewhat commoditized. This means that most products will be able to integrate it into their apps to supercharge it, just like Notion is doing. But with this powerful tech in the hands of all who can pay for it, it will be interesting to see just how tech-enabled products will differentiate themselves in the future. It might just be that distribution will become more important than ever before.

Some SA startups doing interesting things with AI

AI holds great promise for improving lives, empowering underprivileged communities, and driving innovation across various sectors. As AI technology becomes more accessible, we can expect to see even more creative and transformative applications in the years to come. And South Africans are getting in on the action:

  1. Lacoona Legal is piloting a legal aid chatbot called Jinx. Try it here.
  2. GreatFit is simulating work situations with potential hires to measure culture fit.
  3. AI Diagnostics is improving the scope a nurse could cover using AI.

Any great local AI startups we should know about? Hit reply and let me know!

­

STARTUP TOOLKIT

New Venture? AI Tools To Get You Going

It’s become easier than ever to launch using AI tools. Here is a list of tools you can use to help you get going.

Create a logo & brand ID – Iconify.com
Write your copy – Copy.ai, Jounce.ai
Design & Imagery – Stockimg.ai, Midjourney.com
Website & coding – Stunning.so
Strategy, inspo & code – ChatGPT

DID YOU LIKE THIS WEEK’S OPEN LETTER?

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How did we do this week?

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This Open Letter is brought to you by Renier Kriel, Jason Mill and Elvorne Palmer. And we discuss these topics every Thursday on our Linkedin page.

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🚀 What's Next for AI?

Plus: 5 tips for scaling globally, a credit boom, looming interest rate hikes and a big announcement from our team.

NEW
Newsletter
March 30, 2023

Hi there,

Last week, we discussed the intriguing topic of waning attention spans and couldn't help but notice the irony in the length of our own newsletter. As a result, we've decided to make a change. Starting next week, you'll receive two concise Open Letters per week, providing you with valuable insights without taking up too much of your time.

Our new schedule will have an edition arriving in your inbox on Tuesdays at 6 AM, as well as our regular Thursday issue at the same time.

Stay informed and save over 50 hours a month on trend research by reading to our newly streamlined 5-minute newsletter.

In this Open Letter:
  • Next steps for AI: The road to general intelligence
  • Elon’s lost $20b, network-switching SIMs and making Russia pay.
  • How to build a community and scale globally.
  • Last chance: Unlimited free mental credits going, going…
  • Watch: 6 Ideas to inspire your AI startup.

TRENDING NOW

What’s Next for AI?

Bill Gates recently shared that he's been "truly amazed" by technological advancements only twice in his life. The first instance was the Graphical User Interface (GUI), and now it's the remarkable progress of AI, specifically ChatGPT.

However, one striking difference is the rapid pace of adoption. Back in Bill’s heydays, one could feed those interested in computer code with a few pizzas, not so today with hundreds of thousands of tech enthusiasts busy tinkering with this new advancement in tech. And it shows. Just months after the release of GPT-3, ChatGPT Plus subscribers can now access the significantly advanced GPT-4, and there are rumours that OpenAI will be connecting it to the internet in the near future.

And as impressive as this may be, it's just the beginning. We can expect even more groundbreaking developments in AI technology, and they're likely to arrive sooner than we think.

Introducing AGI

Our chatbots have certainly come a long way, but the ultimate goal in AI development is to achieve Artificial General Intelligence (AGI). AGI represents a deeper understanding, where the AI can autonomously perform general tasks, figure things out on its own, and even replicate and modify itself for self-improvement—akin to a self-driven evolution.

The potential benefits of AGI for companies like OpenAI are enormous. They would no longer need to invest as heavily in AI training or the development of new versions since the AI could handle these tasks independently.

However, there is a downside: public perception. AGI is often associated with dystopian scenarios like SkyNet, which understandably raises concerns. The idea of AI replicating and improving itself may suggest a hunger for power, a distinctly human trait. This concern warrants thoughtful discussion and ethical considerations as AI development advances.

No worries, though, we already have a tool for that.

Indeed, the journey towards AGI is fascinating, and there is ongoing debate among scientists about the exact criteria that qualify an AI system as AGI. Nevertheless, there are several tests commonly used to evaluate a system's progress towards AGI, such as:

The Turing Test (Turing)

A machine and a human both converse unseen with a second human, who must evaluate which of the two is the machine, which passes the test if it can fool the evaluator a significant fraction of the time. Note: Turing does not prescribe what should qualify as intelligence, only that knowing that it is a machine should disqualify it.

The Coffee Test (Wozniak)

A machine is required to enter an average American home and figure out how to make coffee: find the coffee machine, find the coffee, add water, find a mug, and brew the coffee by pushing the proper buttons.

The Robot College Student Test (Goertzel)

A machine enrols in a university, taking and passing the same classes that humans would, and obtaining a degree.

The Employment Test (Nilsson)

A machine performs an economically important job at least as well as humans in the same job.

SOURCE: ​​Wikipedia

We've previously mentioned how GPT-4 has already achieved impressive feats, such as scoring well on college admission tests and even passing the US bar exam. Although it hasn't quite mastered the Turing Test yet, these tests have produced some fascinating outcomes.

One intriguing example is ChatGPT hiring a human on TaskRabbit to complete a Captcha for it. Notably, ChatGPT lied during the process, misleading the person involved. When asked by the human if it was a bot, it claimed to simply be a human with a visual impairment instead. Crafty.

What does this mean?

Some think it’s all moving too fast. There are even reports of Elon Musk signing a petition to pause AI development due to concerns.

However, from a purely technological standpoint, AI still has a wealth of potential to explore. The field is ripe with opportunities for both established companies and aspiring entrepreneurs. Stay tuned for our next Tuesday edition, where we'll delve into AI for good and showcase some innovative applications being developed by local creators.

Do you know about SA companies doing innovative things using AI? Hit reply and let us know!

IN SHORT

Credit is a booming business again. Nearly 1 million new people entered the credit market in Q4 of 2022.

Watching with interest: Another interest rate increase is expected this week.

You break it, you pay: Groups are lobbying to make Russia foot the astronomical bill to fix war-torn Ukraine.

Where the money is: Nasdaq is pushing to launch its own crypto custody later this year pushing towards the tokenisation of stock.

Poor network connection with your mobile provider? This network-switching SIM card is now in SA.

Skip the queue (and the wait): TymeBank is now offering SASSA grant advances.

Ouch: Elon Musk is giving staff share incentives at a $20 billion valuation, a 50% drop from his $44 billion purchase price.

WATCH THIS SPACE

Community Building & Hyperscaling

5 highlights from our Open Conversation with OfferZen’s Stephen van der Heijden

Plus: rewatch the whole thing on our YouTube channel. Its a good one!
  1. Building a community is crucial for companies with infrequent user contact, such as OfferZen, where a developer might change jobs only every few years. A strong community helps maintain brand awareness even during periods of low engagement.
  1. It's vital to differentiate between Community and Conversions. Communities thrive when members find value and engage, catering to their interests, while sales and conversions focus on the company's interests. It's advisable to have separate teams or individuals dedicated to each aspect.
  2. When entering a new territory, it's essential to approach it with a "starting from scratch" mindset. Embrace the startup atmosphere, place top leadership on the ground to make swift decisions, and prioritize building trust in the marketplace before focusing on sales. If your local operations can't function without the founders, it's likely too early to expand.
  3. Keep in mind that case studies from one region may not be effective in another. Just as you create separate case studies for individual customer types, you should develop tailored case studies for different territories. Patience is key in this process.
  4. For new business ideas in South Africa, look to Europe and the US for inspiration. Numerous startups are solving problems in these regions that have yet to be addressed locally. Identifying and pursuing one of these untapped opportunities could potentially lead to the next big success story.

­

LAST CHANCE

Unlimited Free Mental Health for Your Company

You only have a few days left to claim unlimited free mental health credits for your entire company for one month with Ollie Health. That’s time for anyone on your team to sit and chat discreetly with a specialist therapist anywhere in the world for mahala.

If you haven’t done so yet, claim yours right here. Hurry, offer expires end of March.

THE THREAD

AI Startup Inspiration

Experts, lawyers, doctors and farmers – AI has so many applications even in industries where people are less likely to actually use it (well). So there are a lot of opportunities for AI startups. And here are some in this week’s How would you build it?

DID YOU LIKE THIS WEEK’S OPEN LETTER?

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😎 Return of the Tourists, You Ready?

Plus: Data-heated pools, short-form heroes & something for your buddies.

NEW
Newsletter
March 23, 2023

Hi there,

We have 2 cool new tools for you to try out.

  1. When doing a social shout-out, why not use your own personal referral link? That’s right, check the bottom of this email for our brand-new referral programme – it’s all automated; you share The Open Letter with a friend using your unique link and you instantly win prizes. (We’ve loaded a few vouchers for now, but more awesome stuff coming soon!)
  2. You can now join the conversation by leaving a comment on posts in this mailer – look out for the “leave a comment” button and have your say.
In this Open Letter:
  • Return of the tourists: Get ready to capitalise.
  • Data-heated pools, AI-revived Steve Jobs & sky-rocketing prices.
  • Keep it short: MedTechs capitalising on short-form content.
  • Coming up: Amazing lineup at AfricArena JHB next week.
  • Don’t miss it: Community building & scaling globally.

TRENDING NOW

The Tourists are Back

With shiny new tech opportunities….

It’s no secret that Covid and its consequent lockdowns wrecked the tourism industry. Airport arrivals and departures decreased by 71% in 2020, costing 470k people their jobs and virtually bringing operators to their knees.

But recent reports suggest that the tourists are coming back! Not quite at the levels where we can dish out R1 billion sponsorships for London’s second-best Premier League team, but encouraging signs nonetheless.

Surely an interactive loadshedding schedule on the jersey could have gotten the deal across the line?

In Dec 2022 and Jan 2023, we saw a jump from around 116’000 international visitors (during the same period a year ago) to almost 378’000. A 3x increase, however, still 130’000 odd tourists less than the 2019-2020 season. Meaning there might still be more to come.

A reset for an entire industry

With so many jobs lost and tourism operators closing down, the return of tourists sees a great reset for the industry. There’s market share to win, and it might be a good time to adopt new technologies.

Work from anywhere

Many companies have adopted a work-from-anywhere policy by now, and South Africa is a kind of “middle-earth” where daylight hours overlap quite nicely with other parts of the world, meaning SA can be a great longer-stay destination.

But what does this mean for travel? Well, apart from longer stay accommodation, these travellers still want to experience the country, maybe through shorter excursions or experiences. Moreover, longer stays mean no hotel concierge, so there is a greater need for digital technology and local recommendations to make decisions.

The checklist for winning in the rise of tourism

  • Capitalise on travellers making use of digital (and social) for making travel decisions.
  • Use technology to enable short-notice bookings.
  • Package the deals in half-day excursions.
  • Offer authentic local experiences.
  • Use AI to match and support the decision-making experience.

And startups in this space have felt the impact of this growth:

  • BagDrop collects and stores bags on checkout days. With most international tourists staying in Cape Town for 3 nights, that last day is a valuable extra excursion day – if you can find somewhere to store your luggage safely. That’s why BagDrop has seen 1’250 bookings in 2 years – a 170% increase in sales year on year.
  • Local Knowledge is building tech to take on travel advisors. This smart matching service helps travel bloggers and promoters find and sell authentic local experiences. It’s early days for them, but they’ve seen a 7% week-on-week growth since launching late last year.
  • And PayGenius, a payment service provider with the majority of its customer base in the tourism sector has seen a 60% increase in transaction volume compared to a year ago.

Now, a looming global recession does throw a damper on things. But it's worth noting that SA is and always has been a “cheap and cheerful” destination for North America and Europe, so there’s still reason to be optimistic.

Many operators have learnt to be lean. And the adoption of technology will allow us to do even more with less. Do you think tourism is back for good or are we hitting recession first? Join the conversation by leaving a comment.

IN SHORT

Get some advice from Steve Jobs: How voice AI and ChatGPT can bring back your heroes. Creepy.

Smarter home cash: Tim Nuy’s African neo bank Fin (formerly Finclusion) is now also moving into the home loans space. Is anyone still taking out home loans at these interest rates?

Tighter belts: Oh oh, interest rate hikes seem ineffective as SA prices and core inflation keep rising.

Try again: Bankserv & Reserve Bank want PayShap to force “legacy banks” to change, former FNB CEO Michael Jordaan says it is unlikely unless “the service is free”.

Unicorn hunting: African startups raised almost 10 times as much funding in Feb compared to Jan 2023, with the bulk still going to fintech.

Be careful who you influence: Several finance YouTubers handed a $ 1 billion lawsuit for promoting FTX. (No politics, though, plaintiffs are just normal people pulling together for what they think is right.)

Tech for good: How a UK data centre redirected its waste heat to warm community public pool.

Gamestop, the company that shot to global fame when a short squeeze orchestrated by a group of people on Reddit sent its share price into orbit. This week they surprised everyone by reporting a quarterly profit for the first time in 2 years. Go gamers!

New contender: Google’s AI Bard is now live, but not available in SA yet, unless you try VPN?

WATCH THIS SPACE

Keep it Short

Notes from inside the “Attention Wars”

Remember when Time Magazine said our memories were worse than goldfish? Well, that’s been disproven on both accounts, but new data shows our attention spans seem to have dropped from about 2.5 minutes on a screen in 2004 to 47 seconds today.

And a 2019 Danish study points out that you can see it in Twitter usage, where the average trending time of a Top 50 hashtag dropped by 32% from 2013 to 2016:

Or maybe they’re just not that into your content?

Indicating, the study notes, that our brains seem to have limited capacity for cultural hype, but FOMO makes us try to squeeze more into less time. (Note: Things are slightly different for learning and knowledge-based work, but it’s worthwhile noting the demand for online courses, which often break things up into shorter, bite-size content, also increased by 66’000% from 2011 to 2019.)

And we can see it in the marketplace too with the rise of short-form video across all major platforms.

Which of course sparked a whole host of short-form video editors like Funimate, YouCut etc.

Capitalising on the trend

While many creators have already started capitalising on the trend, we’re very interested in those that are using short-form videos to deliver meaningful and high-value content.

Take Med-EdTech startup Four Minute Medicine, for example. After reading a UCT study that the average attention span of students is less than 4 minutes, they developed a new 4-minute short-form course content to help medical pros in the field recap on topics they might not have dealt with in a while. So instead of dusting off the old 1600-page medical journal, doctors can simply browse a selection of short-form videos and dive straight into a specific topic at hand, keeping the doctor’s knowledge fresh without wasting their time or – even worse – their attention.

This trend is also why Ollie Health is introducing shorts on its platform. Think Netflix, but for a healthier mind and on short, insightful mental health topics.

The content is practical and relatable aiming to make an impact in short bite-sized videos. Providing real-life stories of tackling anxiety, burnout & habits for peak performance. The outcome: 60-sec therapist frameworks you can use daily.

Keen to give Ollie shorts a try?

Ollie shorts are available on the Ollie health platform. And don’t forget, during the month of March, The Open Letter readers can get unlimited credits for their entire team for a month.

­

COMING UP

AfricArena, the JHB Edition

The countdown to next week’s AfricArena Johannesburg Summit has begun! There are 6 days left for you to secure your spot at this game-changing event. Running 29–30 March at The Forum in JHB, it features some of Africa and the world’s best speakers.

Delving into Deep Tech, Hardware, Enterprise and ClimateTech, speakers include Savant CEO Nick Allen, Launch Africa’s Zachariah George, Norrsken22’s Natalie Kolbe, Adbot CEO Michelle Geere and many more.

We’ve got 5 tickets to give away!

To win a free ticket hit reply and let us know you wanna go (first come, first served), or secure your spot via Eventbrite or Quicket.

DON’T MISS IT

By now you know our next Open Conversation is happening next week Wednesday, 29 March at 12:00. Stephen van der Heijden has amazing startup experience: From OfferZen and Uno Digital to scaling at OLX Group and more. And he’s currently leading OfferZen’s European expansion.

So we asked him to come in and give us the lowdown on scaling – the metrics that matter, creating useful feedback loops and, of course, going global.

We’re thinking you probably don’t want to miss this one. Register here.

ONE LAST THING

Some of you have been listening to How would you build it on Youtube. It’s now also available on Spotify!

This week Bobby and Renier dive into SportTech. Ever wonder how you would build a SportTech startup? Give it a listen.

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For now Takealot vouchers, in future, we have some cool stuff planned.

This Open Letter is brought to you by Renier Kriel, Jason Mill and Elvorne Palmer. And we discuss these topics every Thursday on our Linkedin page.

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🤓 16 Geek-Out Insights for Founders...

Including: SA’s new real-time payments, AI CEO success rates, the SVB collapse, ChatGPT-4 & bootstrapping VS funding.

NEW
Newsletter
March 16, 2023

Hi there,

Our Linkedin community is growing faster than the list of mayors of Gauteng metros– up 35% just this week! If you’re a part of it, thank you. If not, come see what all the fuss is about. PS: While you’re there, check out our next Open Conversation about scaling globally with Stephen from OfferZen.

In this Open Letter:
  • About the money: The SVB collapse & SA’s new real-time payment system.
  • ChatGPT-4, replacing CEOs with AI & goodbye Naspers Foundry.
  • In case you missed it: 5 Startup insights from Founders Den.
  • Team & culture sorted: How Ollie's mental health platform works.
  • Funding VS Bootstrapping: New in How would you build it?

TRENDING NOW

Getting the money up to speed

SA welcomed a brand new interbank instant payment mechanism called PayShap this week, a real-time payment system that allows you to pay cross-bank and mobile to mobile.

After launching a pilot project between the 4 biggest banks in SA, it will be rolled out to other banks in 6 months' time. Here are some interesting PayShap features and insights:

  • Pioneered by BankServ
  • One objective is to drive financial inclusion and possibly eliminate cash
  • Can pay to a mobile number (using your unique PayShap ID)
  • Money instantly available cross-bank

A similar project in Brazil called Pix launched in 2020 and already bolsters 132 million registered users, roughly 62% of the population. And only 3 years in, it’s already the second most used e-commerce payment method.

From a pricing perspective, there isn’t much consistency at the moment in terms of how much banks charge for a PayShap transaction – prices range from free to R45(!!) from Absa.

Now it's still only a pilot project, but it's disappointing to see a price tag of R7.50 and upward. R7.50 for an R20 transaction is simply not viable. But free transactions under R100? Now that’s shap payment.

What will this do?

Among the many things that excite us about this, there are 2 things that this will definitely do:

  • Increase the velocity of money – more economic activity, more taxable events, better for all of us. It is estimated that 25% of the GDP happens in the informal economy and being able to tax these transactions will generate billions in tax revenue.
  • Massive new markets to service if you are in the B2C space. Many startups are only able to receive payments from credit card holders and once APIs open up (which they should), increased addressable markets will improve substantially.

Whilst PayShap makes money transfers fast and cheap between different banks, with limits of R3500 in place, we doubt it will cause bank runs. But it just might give us frictionless transactions that will power the next era of economic growth.

IN SHORT

A CEO with $0 that works 24/7: Should we replace CEOs with AI? This company in China did it and it's beating the market.

Well, you can’t watch TV when the power’s never on, or at least that’s what DSTV is arguing amidst incoming poor results. DSTV shares drop 14% in a day after announcing a warning on reduced earnings.

In an effort to align its global investment strategy, Nasper Foundry is closing its SA operations. After investing R700m of the planned R1.4b, where are these startups now?

What big 4? With more than 20 million customers, roughly one in every three South Africans bank with Capitec.

GPT-4 is here: Get it to build browser-based games, turn hand-drawn wireframes into designed websites and more.

Up in flames! Your Gizzu portable power station model could be part of a recall due to combustion during charging.

GLOBAL TRENDS WITH LOCAL IMPACT

The fastest bank run yet

Silicon Valley Bank’s 48-hour collapse has sent shockwaves through the financial world, with bank stocks taking a dive and fears mounting that a similar fate awaits other banks. In case you missed it, the TLDR of what went down is as follows:

  • Silicon Valley Bank (SVB)’s deposits tripled in 4 years from 2019-2023.
  • They had to park the money somewhere to be able to pay the interest they promised depositors while customers’ appetite for loans was substantially lower than their deposits than deposits. Meaning they had to find another place to create interest.
  • And one of the safest instruments to achieve this is US government bonds. However, they made the mistake of using short-term deposits to buy long-term assets.
  • When people started to withdraw money, they had to sell their long-term assets at a loss to cover deposits.
  • This loss caused havoc on the balance sheet and created fear everywhere, sparking VCs to advise their portfolio companies to move money.
  • And they did. 48 hours later the bank was closed to prevent further damage. A bank run.
  • As of today, the FIDC has promised to “make whole” everyone (the FED will make ‘additional money available’), and they promised not to use taxpayer money to do so. This got us thinking…can’t we get the FIDC to do this magic trick with Eskom, please? Anyhow…

A run on the bank

It has been some time since we saw one of these in traditional banks, however, if you have spent any time in DeFi the last two years, you would be very familiar with this term. After Mark Cuban gave Iron Finance a shoutout, its token price went intergalactic only for a run on the bank to happen a few days later. Depositors weren’t able to withdraw due to network congestion of note, bringing the Polygon network to a standstill. A similar situation happened with Terra Luna only a few months later, wiping out $60bn in value in a matter of days.

But whether in crypto or traditional banking, the principle is the same. When too many depositors try to withdraw their money at the same time, a ‘bank’ could find itself in a position where it’s not liquid enough to pay out the money. And when this happens, panic sets in and even more people try to withdraw, compounding the problem.

Now in the pre-internet banking era, pictures of people queueing at banks and ATMs hit the front pages of newspapers for weeks.

“Sure hope they have some of those dollar bills left when we get to the front”

And if the bank and central banks could calm the storm in time, well… they could avoid the run or at least the damage it caused. But not so in the era of digital banking.

What is phenomenal about the SVB bank run is the pace at which money was withdrawn. For ten hours on Thursday, customers withdrew a total of $42 billion. That's ±$1 million per second for 10 hours straight. This compared to the Washington Mutual Bank run of 2008, which saw $16.7bn withdrawn over 10 days mostly through manual withdrawals, just shows how much more devastating a bank run can be in the era of digital banking.

Interestingly back home, the last South African bank failure happened in 2002, when R1 billion ($55 mil in today’s terms) was withdrawn from Saambou Bank accounts over a period of 2 days, causing the SA Reserve Bank to step in and pause withdrawals.

It’s pretty clear that digital banking increases the risk of a run on the bank. The world has changed, and this needs to be factored into the future of banking.

WATCH THIS SPACE

Networks, Eco-systems & Bootstrapping

5 Insights from this year’s Founders Den at Specno

Rewatch the whole thing on Specno’s Linkedin Event.

  1. As a startup founder, it’s vital to build not only local but also international networks. The sheer concentration of startups in somewhere like Silicon Valley pales in comparison, so having that experience to tap into can be priceless. Reach out, connect, ask for advice and stay connected.
  2. It’s vital to support and enable each other. SA startups are not competing against each other (for business, funding etc.) but building an ecosystem. The more investors see a larger number of successful startups originating from here, the more funding will become available for everyone. Let’s keep cheering each other on towards success!
  3. There’s an art to knowing when to bootstrap and when to raise capital. A) lack of capital can become a restraint when you start too late, or B) getting VC funding can limit the freedom necessary to really build something. If, for example, you raise and then you need to pivot 3 months into something that falls outside of the VC’s original brief to their Limited Partner (LP), it puts them in a tough place because it shows they didn’t do their due diligence. So consider carefully before going the funding route.
  4. One solution to bootstrapping is to make select corporates aware of what you’re building and approach them for funding in exchange for services you offer, related to “on the side”, (and, from OfferZen’s Philip Joubert’s experience, it’s possible even without having to give up equity). In essence, partner with corporates to make progress. But a word of caution, though partnering with a corporate early on can be very lucrative and add a lot of weight and legitimacy to your business, it’s important to keep sight of your goals and not get distracted by such a bigger more established partner.
  5. OfferZen specifically chose a business model that generated cash early on, instead of a model that perhaps suited the business better in the long run, but would have cost too much to get there.

A TEAM THING

How does Ollie mental health work?

For the month of March, we have partnered with Ollie to offer our readers one month of unlimited mental health credits. Mental health credits shared between teams. Check out this video to see how Ollie works.

Keen to give it a try? One month, unlimited credits for our readers.

Fill out this form and the team from Ollie will be in touch.

THE THREAD

This week in How would you build it?

To get funding or not to get funding…there are benefits and drawbacks to each. What would you do for your startup? In this week’s How would you build it?

ONE LAST THING

We moved to Beehiiv! It’s rated as one of the best newsletter providers around. Features and future are bright, BUT despite our best efforts to hit your main inbox, Google categorises us as promotional. (Due to our curation and world-class memes!). So even if you have done this before, please move us from promotions to your main inbox again (last time we promise).

So do us all a favour and add rk@theopenletter.io to your Contacts and drag your latest Open Letter from Promotions to your Primary Inbox, like so…

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This Open Letter is brought to you by Renier Kriel, Jason Mill and Elvorne Palmer. And we discuss these topics every Thursday on our Linkedin page.

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🍕 This'll Get Food Prices to Drop...

Plus: Unlimited mental health credits, 3D-printed houses & why Elon owes Bezos $70m.

NEW
Newsletter
March 9, 2023

Hi there,

We’ve partnered with Ollie and to celebrate, we’re giving you the chance to claim unlimited mental health credits for your team. Yes, you read that right: every single person who clicks on this link right here and signs up, gets unlimited mental health credits for their entire company. You’re welcome!

In this Open Letter:

  • What’s eating the margins: Tech to lower food costs.
  • Recession woes, expensive braais & 3D-printed housing.
  • Silver linings: Inside SA’s mental health crisis.
  • New podcasts: How would you build it?

TRENDING NOW

Tech, Potatoes & Lucrative Margins

A win-win for SA food prices?

Last week we dropped a short on the rise of food prices. Potato prices have been more volatile than Bitcoin in a bull run, seeing a staggering rise of 40%+ in one year. And whilst these prices go up, they seldom go down at the same rate. This isn’t sustainable…

Incredible that they are still keeping it up

The Travelling Vegetable

2400km. That’s the estimated distance a food item travels from farm to plate in the USA, so it should be a few hundred to a thousand km in SA. And considering that many of these food items need a cold chain, the cost to get them to you is staggering.

In fact, in 2020, the competition commission determined that the average retail price for milk is 3.5 times the production cost. Meaning that of the price you pay, only ±28% ends up paying for the production of the milk.

But transport isn’t the only cost, diesel to keep generators going will amount to R1b for Shoprite in the year to come. This is not to mention the capital outlay to install and the operational expense to keep these generators going. It’s all adding to the cost of food for the man on the street.

Fruit eaters rejoice, things are pretty much unchanged.

The Make-Up of Food Prices

If production cost is 30% of the cost, then what constitutes the other 70%? It differs per food item and where in SA you live but generally, the basket that gets the food to your table is made up of production, transport, retailer operations and a whole host of brokers and agents that facilitate these interactions.

Is 70% of the price up for grabs?

If one were to cut some of the middlemen, shorten the supply chain and even go direct to consumers, there are some lucrative margins to be made. And it’s busy happening.

The fishing industry in South Africa provides income for some 27k people in SA, and an estimated 75% of these are informal fishermen. Traditionally these fishermen would supply into a supply chain that is constantly squeezing their margins and enriching others along the way.

But Abalobi has been changing the game for them since 2017. What started out as a small social enterprise to capture fish data evolved into a full-blown sea-to-table solution for small-scale fishermen. Whilst at sea, fishermen can log their catches which then get listed on a marketplace that chefs, restaurants and even the public can access. Enabling the cook to buy directly from the producer.

The impact? Over 250 000 kg of fish sold and more than R16m paid out to fishermen. What’s more, the data that is generated is crucial to the preservation of marine life around the world.

But What About the Price of Potatoes?

  1. 10 months ago, Nile announced a $5.1m round of funding to further their mission of connecting producers and entities that sell to the public. The solution is in essence a B2B marketplace that helps retailers with price discovery, quality verification, payments and traceability. Streamlining the supply chain and ultimately reducing costs.
  2. The estimated 2 million small-scale farmers in South Africa mostly suffer from low yields and a lack of financing. Both issues can be addressed through training and providing finance and market opportunity. This is what Agrikool is working on, aggregating produce from smaller farmers and then linking them with market opportunities such as Shoprite and Boxer. All of this contributes to more supply which will have a positive impact on prices for retailers.

Whilst the short-term impact of supply chain costs and loadshedding is for the consumer to bear, the food industry is set for a shakeup in the medium term. We are watching this space…

IN SHORT

Change of heart: RIP the metaverse.

Where are all the iPhones at? This neighbourhood has the highest concentration of iPhones in SA.

It's all pointing to a recession, GDP contracted 1.3% last quarter.

“No Time to Braai,” the new Bond film about skyrocketing Shisa Nyama prices is… depressing.

Are 3D-printed houses the solution to SA’s low-cost housing crisis?

Now you can swear on YouTube again.

Balanced view: What if AI is just the next bubble?

Price wars: Twitter owes Amazon $70m, so Amazon stopped paying its Twitter ads bill.

WATCH THIS SPACE

Inside SA’s Mental Health Crisis

Key innovations, needs & opportunities in Tech

You don’t need to look very far for proof of the “global mental health crisis” UN Secretary-General Antonio Guterres highlighted at the launch of last year’s World Mental health Report.

The WHO concurs, and explains why:

  1. Depression is a leading cause of disability worldwide,
  2. Suicide is the 4th leading cause of death in people between the ages of 15 and 29
  3. People with mental health issues often die up to 2 years prematurely from perfectly preventable physical conditions.

You get the picture.

But what is the situation locally in SA?

Mental (Un)Health SA

According to the SA Depression and Anxiety Group (SADAG), as many as 1 in 6 South Africans suffer from anxiety, depression or substance-use problems. (That’s around 16 million people, confirmed by a more recent Wits study that says only a quarter of these South Africans are getting adequate treatment.)

And SADAG should know, they handle around 2’200 suicide-related calls per day.

And it’s costing our economy about R200bn per year in absenteeism and “presenteeism” alone. That’s about half of what the country spends on healthcare for an entire year [circa R462bn] and probably quite close to 5% of GDP.

So an entrepreneur looking to build a happy, healthy, thriving team is facing some unique challenges.

SA’s “special case” challenges

South Africa has over 10’000 psychologists, so why don’t employees and families just get treatment?

3 possible reasons:

  1. Logistics: How accessible is treatment really if you need to make an appointment for some time in the future, take off work and then trek across town to their offices? It ends up costing patients far more in time and travel than just the session alone.
  2. Costs: At an average of R1000 per session, and most therapists will advise multiple, weekly sessions (so about R4000pm), is it even affordable? Now one can assume that a large portion of those fees goes towards the therapist’s office space, administration and staff.
  3. Stigma: As wonderful as SA’s mix of cultures are, they are nearly all patriarchal and the stigma and discrimination against people with mental illness are both well documented, and still alive and kicking to this day.

4 Ways Tech can help us Rise to the Challenge

Affordable accessibility is something Tech by nature does very well, but solid tech solutions could also help break the stigma too. Just imagine:

  1. Connecting an employee discreetly with a professional via their device reduces the cost for everyone, and they can do it virtually anywhere (in a breakaway room or during lunch), and the best part is no one needs to know about it (stigma nullified).
  2. You can even facilitate highly specialised services by connecting people with professionals virtually anywhere in the world. Simultaneously helping spread the load among psychologists in various locations.
  3. And it doesn’t need to be a major monthly cost-to-company per individual, either. Take Ollie for example; they let companies purchase credits for psychological help and share them among staff – those who need it can use it.
  4. This type of tech solution opens the door to other related services that help you boost productivity and build a culture – it’s easy to facilitate extras like coaching sessions, group classes and short courses on managing stress etc. via a savvy tech provider.

Speaking of, we’ve launched a new partnership with Ollie Health. And to celebrate, we’re giving away free mental health credits – sign your team up for Ollie and you’ll get 1 month’s unlimited free credits.

SOMETHING NEW

Introducing “How would you build it?”

Ever had a startup idea and no idea how to get it going? We all have. And that’s the problem that Bobby Sequira and Renier Kriel are trying to solve on their latest podcast series called “How would you build it?”

They take trends, some of which are covered in this newsletter, and break them open to help aspiring founders and builders find ways to get going. Like this.

How would you build it releases a new episode every Friday, subscribe here and never miss an episode!

DID YOU LIKE THIS WEEK’S OPEN LETTER?

We are new at this, in fact, we have only been going for 4 months! Any feedback goes a long way to help us hit the mark more regularly. So hit us up, good or bad, we can take it, and it helps (even though it hurts sometimes).

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ONE LAST THING

We’ve moved to Beehiiv! It’s rated as one of the best newsletter providers around. Features and future are bright, BUT Despite our best efforts to hit your main inbox, Google’s fancy email filter categorises us as promotional. (Due to our curation and world-class memes!). So even if you have done this before, please move us from promotions to your main inbox again (last time we promise).

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TELL YOUR FRIENDS

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🤑 10 Things to help you Get Funded...

Plus: The key to Africa tech growth, world's devs mapped & SA's 21mil township web gap.

NEW
Newsletter
March 3, 2023

Hi there,

Keen to meet some startup founders doing incredible things? Specno is hosting an invite-only event called the Founders Den featuring founders from Offerzen, Momint, Beeline, Ollie, Sky Internet and more. Reply to this email and tell us why you love The Open Letter and we’ll hook the first 5 up with a ticket.

In this Open Letter
  • Need more STEM: Why India attracts more funding than Africa (and what to do about it).
  • Gaming for life, you didn’t know you were rich, & hot (expensive) potatoes.
  • Where the devs are: World’s 27 mil Software engineers, mapped.
  • 21 million customers: Getting SA’s townships online.
  • VC & funding myths: 10 tips for founders.

TRENDING NOW

The Key to Africa Tech Growth

For a long time, most of the English-speaking world’s software developers were based in the USA. But this year it's estimated that India will overtake the US with their developer numbers set to surpass 5.2 million.

Steve’s warcry wasn’t enough to prevent India from overtaking the USA.

That means that almost 1 out of 6 developers worldwide is of Indian origin. Not surprising, considering almost 1/6th of the world lives in India (1.4b out of 8b).

And yet Africa, with a similar sized population only has an estimated 690 000 software developers.

And it’s showing in startups

In 2022, India raised more money and had more unicorns than Africa by a long shot.

Whilst battles on the cricket pitch are balanced, the startup world’s a different story.

Not even South African-born Elon Musk taking up 3 CEO roles (Tesla, Twitter and SpaceX) could compete with the 26 CEOs of Indian origin of companies on the S&P500. Amongst these, are the CEOs of Microsoft and Alphabet (Google). It really is impressive how tech talent in India has grown to play a major role in the global tech scene.

How did India do it?

Only 20 years ago, the GPD per capita in India was a mere $500. The majority of Indians grew up in poverty, with many non-functioning schools, not dissimilar to the realities of Africa.

But with the schools that did function, there was a massive shift towards STEM (Science, Technology, Engineering and Math) subjects. Developing a hard work ethic and a passion for STEM, many Indians saw STEM careers as a path out of poverty and for many, it's working.

What can Africa learn from this?

Investment in the teaching of STEM subjects is key to accelerating Africa’s growth, this is not new information.

So what’s holding Africa back?

For one, it's not always practical to move a high-quality, passionate, teacher to teach in a faraway or rural location. What’s more, teaching coding well in a practical manner, is well, a relatively new subject matter. We need more qualified, passionate and equipped teachers that can build a generation of STEM subject lovers.

And that’s what a local startup, Mindjoy, is working on. Currently, in Beta mode, Mindjoy has worked with more than 50 schools helping more than 3000 students not only learn how to code but develop a love for it. Whilst 3000 is a long way from the required 5 million to catch up to the likes of India, it is exciting to see startups tackling this important problem. Once they nail the scale, we are excited to see what it’s going to do for the continent. We are watching this space….

IN SHORT

Keen on gaming for life? Apply for a scholarship at this South African Online Gaming school.

Everyone’s launching AI! Meta and Snap are about to join the AI game hard.

Earning more than the nominal amount in SA? If you earn upward of R14k, you might be considered wealthy.

The rise of the creator. Spotify plans to have 50 million creators on its platform by 2025

Holy potatoes those are expensive. Potatoes lead the charge of the biggest rise in price year on year.

“Every day I’m Shuffling”: SA Cabinet Shakeup imminent in wake of Deputy President’s immediate resignation.

Up, Up and Away: SpaceX launching 2x missions in today’s potential launch window at 19h34 & 20h52 local time.

DEVELOPERS AROUND THE WORLD

We did some digging on where developers are based around the world. Note, most of the research is based on estimates, but reason to believe that they are accurate.

Devs are everywhere!

WATCH THIS SPACE

Highway to the Information Zone

Is high-speed pre-paid wireless the key to unlocking a 21 million-strong market?

Remember when startup Isizwe (now under the PayGoZo banner) rolled out uncapped 100mbps internet for R5 a day in Kayamandi township near Stellenbosch? Well, they might be onto something big.

Most of us in the cities, towns and suburbs benefit from established ISPs’ cutthroat fibre price wars as they vie for a share of the homes with fibre access.

However, lest we forget that 21.9 mil of our 59.39 mil population (over a third of South Africans) live in townships. And the moon will probably fall into the Atlantic before anyone can figure out how to profitably roll out fibre there.

But the opportunity, market and scale are there

South Africa has about 18 mil households, and math says that means at least 6 mil of those are in townships. And, although we don’t know what exactly the township's spending power is, we can presume they’re mainly using mobile data for internet access – and the volumes in fibre VS broadband VS mobile market size disparity is just astronomical…

Would mentioning “economies of scale” at this point be patronising?

Ok, ok, so we’re not saying that the township internet market is even a fraction of that size. Just that mobile penetration is so big, we almost know for sure that people in townships are already using the internet. And we are talking about a third of the country here (50% of which are in Gauteng alone for those entrepreneurs who’ve already caught on to what we’re saying).

But that’s not the trend, the trend is in realising that you have to adapt your model to a very different lifestyle.

Why fibre can’t serve townships

Apart from stigma, there are some very simple economic and cultural reasons why no ISP is clamouring to serve fibre to townships:

  1. The cost of installing 1km of fibre is such a big investment, you need the surety of a certain level of locked-in monthly return to even consider it. And, this is where point 2 comes in…
  2. People in townships often don’t have a monthly pay cycle. They are likely to have daily and weekly wages, so their lifestyle just doesn’t work with a monthly commitment, at least not at the current fibre prices.

With that in mind, together with the density of townships, it makes sense to roll out wireless internet, in small, daily packages to the 21-odd million market. It’s cheaper to roll out, and you actually can add and remove as many people as you like.

Get the price, offering and market’s wage and commitment cycles in balance… and you might be onto something big.

Pre-paid wireless for SA’s townships?

And we think it makes sense. Currently, they have very little competition and still have time to catch up. And PayGoZo/Isizwe has shown that you can come in very competitively. That R5 per day for uncapped 100mbps is way better than alternatives

PayGoZo R5 per day UNCAPPED 100mbps

Vodacom R5 for 20MB up to R29 for 1GB

MTN R29 for 1GB up to R49 for 2GB

Cell C R10 for 80MB up to R35 for 2GB

Telkom R10 for 150MB

You get the picture…

With an opportunity this big, we are sure there will be more competition in this space soon. We are excited….

­

IN CASE YOU MISSED IT

Debunking VC & Funding Myths

10 highlights from our Open Conversation with GrindstoneXL Programme Director Will Green

Plus: rewatch the whole thing on our YouTube channel
  1. Some quick clarity in terms: 1) An Incubator helps entrepreneurs flesh out their basic product idea, usually to the point of MVP stage, and 2) an Accelerator takes it to the next level, getting to market, getting customers, generating income and becoming sustainable.
  2. GrindstoneXL is an Accelerator geared for the scale-up stage – after the startup phase when you already have some customers and want to grow. They have been doing this for 10 years!
  1. In an emerging market like SA, VCs are actually entrepreneurs themselves – they raise funds from a Limited Partner (LP) like a bank, institution etc. and they invest money with the intent of seeing a return for that LP. They have a mandate to fill – they told their LPs what types of companies and ideas they want to grow and they have a target money growth rate. So your startup needs to 1) be in the category that the VC is looking to fund and 2) show it can deliver that return rate to even qualify to be considered.
  1. Over the last 12 months, there’s been a big shift towards the startup a VC has funded to really show they can deliver a return – it’s become about how much money you actually generated.
  2. 10x is the gold standard for how much a fund wants to generate from a startup investment. This is telling because if you know your idea is too small to generate the kind of scale they’re looking for, you should understand that it might not be worth it for the VC – they have an enormous amount of additional costs they have to incur to be able to fund you, so it needs to be worth it for them.
  3. What VCs are looking for 1) you have a big vision of where you want to grow and 2) you can execute it – you’re on top of due diligence, you have a pipeline of sales, you know your conversion rate and your sales cycle enough to be able to project accurately where you’re going so you can show the growth.
  4. Too many founders start building before they’ve really done all the research and shown that the need and the market are big enough.
  5. Africa only attracts 1% of the global VC funding ($6 billion). From a VC perspective, in order to justify any more investment in Africa, you need to see more than $6 billion worth of liquidity in Africa per year: either listings or mergers and acquisitions. So, if Africa wants more VC money, we need to see a higher value of listings and sales (founders exiting their startups/companies), especially if you want to attract more global VC funding.
  1. South African founders seem to generally have trouble with marketing and sales. To help, an accelerator comes in and does basic checks – your website, your corporate image, sales materials etc. But then also consider where current sales are coming from and really focus and double down on that market to grow. An idea for new B2C startups is to partner with a company that already has the right distribution network, so you’re not starting from scratch or reinventing the wheel.
  2. To be the kind of founder a VC wants to back, the best thing you can do is to really invest in building your network. Most VC deals come through networks, so activate the people you know, and see how close you really are to a VC. Or if you don't have those connections, go out and make them – attend events, be in the places they will likely be and have your pitch ready. Hustle your way in!
BONUS Tip from Will

The first thing you should do when you start something is to open your WhatsApp, scroll through and activate all your connections. Tell them, “hey, I’m building this new thing, can I ask your advice on it?” Just have a few conversations, and you’ll be surprised how much support (and possibly even funding) you can get just from that alone.

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💸 SA's Next SuperApp...

Plus: Tech’s tax gap, Guns ‘n Roses & a quick 500 bucks for nothing.

NEW
Newsletter
February 24, 2023

So, you know how we got Grindstone’s Will Green as a guest on the Open Conversation on LinkedIn Live next week (see below)? Well, we’re spicing things up by giving away 2x R500 vouchers. Reply to this email with a question you want our guest, Will, to answer – the best questions win.

Also, join the event on 1 March and ask a question live and you can win the other R500 voucher!

In this Open Letter:
  • Getting it: What makes a SuperApp.
  • SA’s sugariest soda, a R1.1m iPhone & greener money.
  • Innovation space: How tech can capitalise on tax.
  • The contenders: SA’s next SuperApp candidates.
  • VC funding insights: Will Green Open Conversation reminder.
  • Watch: Africa startup cash & when politics affect business.

TRENDING NOW

The SuperApp Race Is On

A few weeks ago we reported how you can buy doughnut vouchers using a credit line in your Vodacom app. Well, you can now also buy an on-demand security subscription with your DSTV. Has the world gone mad? No, everyone is just trying to be a SuperApp. Let us explain…

“You’re not getting it”

That’s what Elon Musk said to a Twitter employee who asked questions about his planned SuperApp, just called “X”. The reason people aren’t getting it, is that they think “X” will simply be a neobank or allow payments…a new form of PayPal if you will.

Meetings at Twitter HQ are getting rather uncomfortable.

But there’s more to SuperApps than simply adding features or adding payments. The SuperApp philosophy is about attention conversion. How do you convert time spent at a specific place (in this case, in an app) into more revenue?

The concept isn’t novel.

Shopping malls are built on the same premise. Modern malls are massive, designed to make it hard for you to find your exit, and offer an array of attractions and distractions to keep you there. The longer you linger, the likelier you are to spend more money.

That’s what a SuperApp is meant to be. And, just like the mall doesn’t own all the stores in it, so too the SuperApp simply facilitates engagement with various services.

South Africa’s first SuperApp

You might be surprised it already came and went.

Back in 2003, a small services company in Stellenbosch under Herman Heunis started playing around with an app for cheaper messaging than SMS. At the time, an SMS cost 75 cents for 160 characters. Mxit officially launched in 2005, offering messaging at a fraction of the cost.

Soon, Mxit was everywhere and people were spending an enormous amount of time on the app. So Mxit brought in other apps, games and third-party applications. Eventually a peripheral would catch your attention, just like in a shopping mall.

Now, Mxit went bust after selling to World of Avatar in 2011, just after WhatsApp launched (2009), and they soon learnt the magic of Mxit was never the side services, it was the initial promise of cheaper messaging.

Lesson learnt. But it’s worthwhile noting not even Meta has fully capitalised WhatsApp yet. But its Chinese Tencent equivalent has…

WeChat’s Rise to SuperApp Status

When WeChat launched back in 2011, Chinese language keyboards weren’t well developed. So the app offered voice notes long before WhatsApp. And, just like Mxit, WeChat quickly captured a massive market share and, unlike Mxit, kept developing the app’s core function, to keep it modern and fresh.

With a little help from the Chinese government in keeping out international competitors, WeChat soon became the app where most Chinese people spent their time on their phones. Now the peripheral services started, essentially creating a one-stop app for everything you want to do in China.

And we mean everything

So it’s WhatsApp, Facebook, Google, Insta, TikTok and your bank all in one…

But WeChat failed in SA?

WeChat threw everything at making it work in SA. We had SnapScan integration, and they gave away thousands of rands to users to start using it. But when the free money dried up, so did the active users. The same problem Mxit had, if the users aren’t spending time there already, they aren’t going to use the peripheral services.

The Open Letter Guide to Building a SuperApp

Step 1: Find something that is super sticky, I mean really sticky. As in 10 times cheaper or better than the current alternative sticky. And grow a user base.

Step 2: Introduce payments that work seamlessly for your user base.

Step 3: Make it super easy for third parties to integrate and sell services to your user base.

Step 4: Make sure step 1 stays relevant and sticky.

“Now you’re getting it.”

Elon didn’t buy Twitter to irritate the left. He bought it because it's sticky and has the potential to be even more so. And he realised the only way this user base will grow and continue to be relevant (step 1) is by making it more balanced.

It's working, user numbers are up every month. And payments and third-party are likely to follow.

What’s not clear to us is why someone hasn’t called Zuck out of the Metaverse sooner to come and help Whatsapp dominate this battle. They’ve been making SuperApp moves, WhatsApp business generated $5 billion in revenue in 2020, but with a staff contingent of 55-odd, a CEO sidetracked by a failing passion project and Musk as an opponent, this might soon become a one-horse race….

IN SHORT

Those overpriced soy milk lattes will now save even more of the planet. Contribute to fighting climate change with every swipe.

Would you eat 10 spoons of sugar in one sitting? You would if you drank this drink.

“People will never pay to use social media!” until they are. Meta is following Musk in charging for verification.

Are you paying your cleaning lady enough? Check the updated minimum wage in SA.

What an investment: An iPhone 1 sold for 100 times its original price on auction.

Flashback: Guns ‘n Roses' “November Rain” just became the first pre-2005 hard rock song to get over 2 billion views on YouTube.

A truly green home: This startup builds houses out of plant material.

WATCH THIS SPACE

What’s Missing in the Tax Space

Millions of users are sitting and waiting…

It’s tax time in South Africa with this tax year ending on 28 Feb 2023 and many side hustlers and crypto traders filing provisional tax returns.

And let’s face it, even amidst a lot of corruption, the government needs tax money to have any chance of functioning properly. And although paying tax is the right thing to do, it does make sense to pay absolutely only that which is legally necessary.

With some exciting announcements around what qualifies for refunds for those that WFH, the potential of refunds for load-shedding equipment/solar (although only for the next tax year), and the rise of PolyJobbing, it’s become an absolute minefield for us mere mortals to navigate.

To add to all of that, the SARS e-filling platform still looks like it’s built and maintained in Windows Vista.

Filing tax is mandatory, and the fines imposed for non-compliance are severe. And with a guaranteed annual customer base, one would think that this space is a great opportunity for tech innovation and disruption.

Options for a personal tax return

If you don’t have a mate that’s an accountant, you can make use of TaxTim.

Having helped over 7 million South Africans complete their taxes since 2011, TaxTim is one of the best-known tax help platforms. Taking the form of a conversation with a “TaxBot” called (yep, you guessed it) Tim, users answer a bunch of questions across all the sections of your tax return, which then integrates directly with the SARS e-filling platform and submits your tax return for you. Simple.

Tax Tim also offers a range of tools like calculators, logbooks etc. and partners with several financial institutions to provide their customers discounts on tax return submissions.

Got some crypto losses to report?

If you have spent any time in DeFi, you would know that moving to the next best-yield farm is often the name of the game. But keeping track of what was a reward token (taxed as income) and what was increased in token price (capital gains tax) is well, impossible.

Koinly is a product built for this problem. With integrations into many crypto platforms as well as on-chain analysis of your DeFi activity, it's bound to make the process of filing the right data, simpler.

What we didn’t find

Since the launch of ChatGPT, almost every problem faced is met with the thought “Maybe chatGPT could do this”. We tried, and it gave some good, solid, chatGPT-generic advice.

Way easier than navigating the SARS website.

It couldn’t however do the work for us. So, surely the time is ripe for an automated AI solution for tax reporting? We are watching this space…

­

SA SUPERAPP CANDIDATES

Moyo – a data-free app (use it without paying for the data) multi-functional browser app with some real traction. It might be hard to convert users into paying for services, though – if your stickiness factor is “no charge”, will users have cash for Uber Eats?

Ayoba – offers everything you would want to see in a SuperApp: chats, payments, games, music & more. Questions remain on whether it can stay sticky and grow the user base fast enough.

Avo – claims to be Africa’s first “supershop app”. Offering e-commerce, take-out, vouchers, prepaid & more. There’s a lot you can do in-app, but if this is not already your store of choice and the offering isn’t substantially more convenient than Uber Eats, MrD and/or Takealot, what’s going to get people to spend a lot of time on here in the first place?

The Corporate Plays

Many corporates have added an array of features to their core offering in an effort to upsell to their current clients.

FNB offers probably more non-banking features on their app than banking, as do a lot of other big banks.

Vodacom added payments, vouchers and even discounted offers. While Discovery always makes a strong case for being the starting point of any purchase for their customers with a great loyalty program.

DStv is also following suit, starting to offer an array of other subscriptions.

Who is winning? Hit reply and let us know what you think…

VC FUNDING INSIGHTS

As a startup, securing the right funding and support can mean the difference between success and becoming a statistic. And, with funding a little in short supply in Africa, we connected with entrepreneurship engineers GrindstoneXL Programme Director, Will Green.

Bringing years of VC, entrepreneur support and global startup ecosystem knowledge to the table, Will joins us for the next Open Conversation happening on LinkedIn Live on 1 March 2023 – register here for free

THE THREAD

Renier and Bobby Sequeira delve into African startup funding levels – and why SA’s lagging – as well as political trends that could impact your venture in a new instalment of Busines Gambit.

ONE LAST THING

We moved to Beehiiv! It’s rated as one of the best newsletter providers around. Features and future are bright, BUT Despite our best efforts to hit your main inbox, Google’s fancy email filter categorises us as promotional. (Due to our curation and world-class memes!). So even if you have done this before, please move us from promotions to your main inbox again (last time we promise).

So do us all a favour and add rk@theopenletter.io to your Contacts and drag your latest Open Letter from Promotions to your Primary Inbox, like so…

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🤖 AI Battle Round 1 & The Future of Innovation...

NEW
Newsletter
February 17, 2023

Hi

If the world feels a little lighter today, it might be because Microsoft released an Edge update yesterday on Windows 10 that finally kills off Internet Explorer for good – ending just under 3 decades of PC-user-browser hate in one fell swoop, we hope.

In this Open Letter:

  • AI Wars: Microsoft’s real edge over Google.
  • Amazon robotaxi, SA’s rural crypto farmers & stuff that make you dance.
  • Time to thrift: Opportunities in the SA pre-loved space.
  • VC funding insights: Our next Open Conversation with Will Green.
  • New podcast: More on AI wars, SA diaspora and Super Apps.

TRENDING NOW

Microsoft’s Real AI Advantage over Google

It’s not what you think – and is prophetic for the future of corporate innovation

When ChatGPT3 (an OpenAI product that’s backed by Microsoft to the tune of $10b+) became publicly accessible, some were quick to label it “the Google Killer!”. But for that to be true, they’d have to connect ChatGPT to the internet. And, as it turns out, that’s where it's a bit harder for an AI to impress.

We saw it when Google launched it’s AI assistant, Bard, which immediately incorrectly stated that the James Webb Space Telescope took the first pictures of an exoplanet. (Rubbish, that honour goes to astrophysicist Grant Tremblay back in 2004.)

But what happened next was very telling for AI and corporate innovation in general…

Google shareholders panicked, which sent Alphabet (Google’s parent company) stock plummeting, resulting in an 8% drop and wiping $100 billion of its market cap. Ouch.

But was it a fair assessment? Perhaps not.

With machine learning models, garbage in-garbage out is particularly applicable. (And we all know how much garbage there is on the internet.) And, while Google is training AI to distinguish between fact and fiction in an online environment with ever-changing versions of “ the truth”, in building ChatGPT3, OpenAI pulled data from the same garbage bin, but protected us from it with an army of underpaid African workers and others to train the language model.

Effectively creating a little box that can be controlled (and is very much controlled by zeitgeist).
 

Steve Ballmer approves of building the box

Microsoft’s true advantage  

ChatGPT also makes mistakes – and they’re well documented – but none of them has tanked Microsoft’s share price. In fact, we overlook ChatGPT’s mistakes. Why?

Because OpenAI is a startup and Google is not.

Startups are allowed to fail. Most people expect them to. So any kind of success they obtain is newsworthy. Listed companies have to manage the sentiment of loads of stakeholders and loss aversion could send many not-so-savvy shareholders running for the hills at the first sign of bad news.

Microsoft making corporate innovation look easier than Bill Gates jumping this chair.

What does this mean for corporate innovation?  

In case it's not clear, the lesson in this is that corporates could and maybe should be investing in savvy startups to drive their innovation. Because it protects your share price.

Ok, so how does a corporate go about this?

While every circumstance is unique, it’s clear that corporate investing in startups and corporate venture building is a viable option for corporates to stay relevant in the innovation game. But startups are risky, so how do you know who to back?

Get yourself a tech partner that knows the corporate space…

Agencies like Specno offer venture building as a service to corporates. Within venture building, the corporate has all the potential upside that Microsoft had backing OpenAI, but very limited downside in terms of reputational damage (like what happened to Google).

That said, there is a third way…

The Apple way

Apple takes a completely different approach to innovation. One could say a customer-centric approach, where the latest tech is not driving the rollout of features, but rather how something fits into the lives of an Apple customer. Examples include:

  • Delays 4G launch by 2 years because 4G chips weren’t energy efficient enough.
  • Delays roll-out of fingerprint scanners by 2 years to perfect the technology (beating Motorola with a superior product.
  • Delays Near Field Communication (NFC) rollout by 10 years, again to perfect their technology

 And they’re doing the same with conversational chatbots

Well, Apple has been implementing AI for some time, with FaceID being a prime example. Siri also makes use of AI to understand the context and execute tasks. But in direct response to ChatGPT making waves, Tim Cook just stated that Apple has a major focus on AI and that it will impact every single part of Apple’s product offering.

He wasn’t joking. Apple is currently actively hiring more than 300 people in AI – which says a lot in an era of mass tech layoffs.

For now the verdict is still out on whether conversational AI can even provide accurate information when connected to the internet. And whilst Microsoft and Google are publicly flexing their tech muscle, it’ll be interesting to see what Apple is cooking up with AI (probably in the next few years).
 

IN SHORT

World's most expensive ad: 30 seconds during the Superbowl costs $7m, and many believe it's worth it.

137 unicorns in one: SpaceX is raising at a staggering $137 billion valuation with investors including VC a16z.

All phoned up? African smartphone sales were down 18% from last year and 80% of smartphone sales were for devices costing less than $200.

Farm to DeFi: Binance to educate 2’800 rural South African women on web3.

Good tunes: Apparently, it's not your favourite 2000s pop song that makes you want to boogie, it all has to do with inaudible bass lines.

Is it a bird? Is it a toaster? No, it's Amazon’s new robotaxi hitting the road for the first time.­

WATCH THIS SPACE

Thrift It!

Tech opportunities in SA’s pre-loved space

Clothes are expensive. With the average person buying 60% more clothes than 15 years ago, combined with retailers marking up prices by 300-400%, the cost of looking fashionable is skyrocketing.

But there is a solution: thrift it!

Thrifting itself isn't a new concept, with Hospice and Salvation Army stores selling second-hand clothes at selected outlets for years to raise money for charity. But thrifting in-person at a physical shop has always been a little less than ideal…

But with the growth of the internet, there are now specialized platforms that make buying and selling pre-loved clothes easier than ever.

Thrift online in SA

  1. Online thrift space Yaga has seen massive growth, having recently raised €2.2m from international investors and is now reporting over 500k active monthly users on their platform. Importantly, Yaga is creating opportunities for the public to make money – reporting over R10 million worth of items traded in October 2022.
     
  2. But it's not just about making a profit. Some platforms, like Vintage with Love, are dedicated to using second-hand clothes as a way to raise money for charity. They collect brand clothes, market and sell them, and donate 100% of the proceeds to good causes.
     
  3. Another burgeoning market is that of second-hand baby clothes and gear. With children growing up so fast, parents are always in need of new clothes and gear for their little ones. Services like Pr3loved provide a platform for buying and even renting pre-loved baby clothes and items.
     
  4. And it's not only clothes, hobbies have also found their way to creating niche second-hand marketplaces. Take Surfcore, a marketplace to buy and sell surf gear. Most likely a smaller audience than fashion, yet the age-old saying of “riches in niches” could very well ring true.

So, is thrifting just a way to offload our bad impulsive buys? Or can we actually make some money while doing good for the planet and our wallets? We haven’t tried, but the sheer volume of items being sold on these platforms is showings signs of a bustling industry.

­

VC FUNDING INSIGHTS

As a startup, securing the right funding and support can mean the difference between success and becoming a statistic. And, with funding a little in short supply in Africa, we connected with entrepreneurship engineers GrindstoneXL Programme Director, Will Green.

Bringing years of VC, entrepreneur support and global startup ecosystem knowledge to the table, Will joins us for the next Open Conversation happening on LinkedIn Live on 1 March 2023 – register here for free

THE THREAD

Renier and Bobby Sequeira of Mastercast have been testing out a new podcast format featuring local tech business insights – so there'll be more in-depth looks at some of the things you read in The Open Letter. And it's looking pretty cool.

Here's a sneak peek featuring more on ChatGPT VS Google AI, what exactly constitutes a Super App, SA diaspora (from last week) and SA's proposed new electricity minister…

Watch it here on YouTube.

ONE LAST THING

Despite our best efforts to hit your main inbox, Google’s fancy email filter categorises us as promotional. (Due to our curation and world-class memes!)

So do us all a favour and add rk@theopenletter.io to your Contacts and drag your latest Open Letter from Promotions to your Primary Inbox, like so…

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This open letter is brought to you by Renier Kriel, Jason Mill and Elvorne Palmer. And we discuss these topics every Thursday on our Linkedin page.

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🔥 20 Trends Shaping SA Business This Week...

Plus: We made a blockchain CEO sweat, BNPL wisdom in SA, new perspectives on tech layoffs and 17 more trends in tech & startups

NEW
Newsletter
February 2, 2023

The last two weeks, we said we’d give sweet R1’000 Takealot vouchers to email repliers. And we have two winners – congratulations, Justin Coomber and Kieran Raffle!

And, to show you we don’t play when it comes to prizes, we decided to give R500 bonus vouchers to Lesley Arenz and Louis van Wyk for being good sports (read: entering multiple times).

Your vouchers are already in your inbox, guys. Enjoy!

In this Open Letter:

  • Tech layoffs: The global VS local view.
  • TikTok for text, big energy buyouts & Shoprite’s diesel dilemma.
  • Buy Now Pay Later: The doughnuts you couldn’t afford.
  • Visual data: Africa tech redundancies in one image.
  • Tokenisation: 10 Trends & highlights with Momint CEO.

TRENDING NOW

When Big Bets Don’t Quite Come Off

A few months ago we shared how Twitter’s lay-offs were probably just correcting a bit of overhiring. Now it seems that most big tech companies have followed suit.

Recent news of Alphabet (Google) and Microsoft laying off large amounts of employees was almost to be expected, as layoffs at tech companies being tracked have reached close to 80 000 in 2023 alone (and we’re barely 1 month in ).

But why does this happen?

Big tech made a bet.

By now everyone knows that Covid lockdowns change a lot of behaviour. Work from home, e-commerce boom and even Grandma having to learn how to Zoom.

trends, south africa, tech, business, layoffs, tokenisation, open letter
Pops finally figured out you simply click the link to join.

For those in tech, it felt like the “finally everyone is on board” moment. And the numbers were showing. Now when a listed company sees a rise in revenue and free cash flow, it’s likely that shareholders would expect leadership to pounce on the opportunity. And capturing opportunity, means hires!

But fast forward to 2023 and the situation has changed. Did the bets come off? Hard to say when the layoffs are in the thousands. But considering the steep rise in staff counts over the last 2 years, the nett gain of employee count is still significant. Likely signs that some of the covid-era adoption became permanent.

Whilst it’s easier to hire and fire in the USA, labour laws in South Africa favour the worker so one would think that SA companies are more conservative. Yet with not-so-recent layoffs at Yoco and recent news of layoffs at Luno, SA tech workers seem to not be immune to this problem.

Which begs the question…

How much hiring has taken place at local tech companies?

We dug around on LinkedIn to monitor the rise of employee count (as per employees listing themselves as employed by said company, so yeah, not 100% accurate).

trends, south africa, tech, business, layoffs, tokenisation, open letter
Gone are the days when you can feed a fintech team with 5 pizzas.

Interesting to note that not only have most local startups grown substantially in staff numbers but there also doesn’t seem to be a slowdown in hires, with most startups peaking in staff count as we speak. Testimony to all the action happening in the fintech space in Africa as of late or bets that are still to play out?

Will these bets pay off? We certainly hope so. Only time will tell, but for now, we are keeping an eye on this.

IN SHORT

Remember Ellies who installed your TV? (Way, way back when…) Well, now they’re going into alternative energy by buying Bundu for R203m.

Powerless: Stage 6 loadshedding costs Shoprite group over R3 million per day in diesel alone.

Let Siri wish ‘em: New app lets your iPhone automatically send happy birthday messages. Now just hook up ChatGPT for custom text and a life problem’s solved forever.

Warehouse robot: Boston Dynamics & DHL unpack a super-efficient new robot that can unload 350 boxes per hour.

Step aside Mike Ross: Just a week after passing a business exam, ChatGPT now also passed law school exams. (Complete with ultra-realistic “stupid” mistakes and all.)

The Instagram founders are back and building a TikTok for text.

Ghostly swirl over Hawaii: Is it a bird? Is it a plane? No, it’s probably just rocket fuel.

IN SHORT

The Donuts You Couldn’t Afford

If there’s one idea worse than buying doughnuts, it’s buying doughnuts with money you don’t have.

That’s what the world has come to with “Buy Now Pay Later” (BNPL). It used to be reserved exclusively for big banks, financial institutions, retailers and back alley loan sharks who like introducing kneecaps to cricket bats.

Whilst the BNPL concept isn’t novel or new, the lockdown e-commerce boom saw these repayment solutions being made more accessible.

In the US, the BNPL market could hit $76.20 billion in US payments volume. And some local players have caught on, with estimates suggesting it’ll reach R2bil per year soon.

Takealot offers not 1, but 2 BNPL solutions. Payflex for 4-month repayments, and Mobicred for 12.

trends, south africa, tech, business, layoffs, tokenisation, open letter
At least with the 4-month option, you won’t feel bad still paying it off after selling it on Marketplace in month 5.

And it’s not just them. Between Mobicred & Payflex they serve nearly 2’500 retailers, with countless other BNPL providers leveraging the explosion of online shopping during the pandemic.

And it goes beyond e-commerce

Advanced airtime has also been around for some time. Out of airtime? Dial a USSD code and get an advance of airtime. The premise is that if you’ve had the number for a while, and recharge often, you’ll probably repay the airtime to keep your number.

And after collecting vast amounts of user behavioural data, they’ve started extending it to other “vouchers” – technically not credit, but a voucher in advance that you’ll need to repay later. Like a doughnut voucher when you recharge.

trends, south africa, tech, business, layoffs, tokenisation, open letter
Craving Dunkin’ Donuts but doughnut have the dough? Get some with airtime advance.

The broader impact  

South Africans are already drowning in debt, with the average household debt-to-income ratio at 66.1% and credit rejection rates rising every year.

trends, south africa, tech, business, layoffs, tokenisation, open letter

Introducing new credit types to already indebted consumers could push everything over the edge. Something that could see more loan defaults at institutions traditionally offering credit to lower-income markets (like Capitec and African Bank).

The verdict isn’t out yet on whether BNPL is good or bad for SA consumers. What is certain, though, is that machines used to better understand user behaviour enables creative risk modelling that will make more unique BNPL offerings possible.

So, we could see more of this pop up everywhere.

Exciting developments for fintech and e-commerce. Let’s just hope the NCA adapts fast enough to protect the consumers from binging on those debt-inducing doughnuts…

SHINY NEW GRAPHICS

Doing great infographics is an art. And, while we’ve come a long way with just Canva and Figma, alas we needed help! And who better than a company that does on-the-ground market research in Africa?

This team not only gets data, they really get how to present it. The infographic in today’s Open Letter is brought to you by Yazi.

This week we cover local VS global tech layoffs. Now let’s get a look at the tech layoffs in Africa thus far.

trends, south africa, tech, business, layoffs, tokenisation, open letter

IN CASE YOU MISSED IT

Tokenisation Going Mainstream

10 highlights from our Open Conversation with Momint CEO Ahren Posthumous

1. Ahren reminisces about Project Kooda (relaunching as Now Now, soon) a savvier and cheaper South African alternative to Calendly and OnceHub.

2. First NFT Ahren bought was an Ethereum domain name – now invests in NFT art.

3. Watch Ahren sweat as Renier drops off at 8 minutes due to loadshedding – totally not a publicity stunt for Momint’s solar initiative…

4. Momint’s blockchain-based solar initiative SunCash, which allows you to buy shares in solar installations for schools, hospitals etc. and earn dividends is really taking off – “Like being strapped to a rocket”.

5. Ahren explains how even when the crypto bubble bursts (as it so often seems to do), the real long-term value we get out of the blockchain exercise is Smart Contracts – a smart digital holding space for all info around an asset.

6. Banks are using tokenisation already – we don’t know, but they use crypto-related tech for inter-bank settlements.

7. The next level in gaming is beyond just buying loot that are NFTs, but actually allowing the community to create and trade content as NFTs, like Roblox.

8. The only thing holding SA back from complete and wide-scale adoption of tokenisation, for example, for the title deed of a house, is regulators – they can’t tell who’s trustworthy or not, and are sadly just slowing the process down.

9. Although still small in total volume of transactions, Africa is one of the leading crypto adopters in the world – probably for the very reason that blockchain allows you to fund, trade and raise funds without all the cost and red tape (and slow regulators).

10. In case you didn’t know, Momint’s entire business journey is documented as a web series, and you can buy tokens for a share of their ad revenue on it – watch here.

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The post 20 Trends 🔥 Shaping SA Business this Week appeared first on The Open Letter.

Find more awesome business ideas from South Africa's favourite startup and tech newsletter.

💰 Coco Pop Wars & Granny’s Crypto Wallet...

Plus: Bulls’ bitcoin bonuses, R16 billion biohacking opportunities & how to lose your CEO (like Elon)

NEW
Newsletter
November 3, 2022

Secured your YouTube handle yet, Elvorne? Here’s how to pick your own before someone steals it. Plus how your new handle will affect your channel URL.

In this Open Letter:

  • Crypto regulation: It’s here and it’s not all bad.
  • Ever hacked yourself? It’s becoming a thing. We dive into Biohacking
  • No-code websites: Launch your startup in days.
  • Down the rabbit hole: What AI thinks about this newsletter.

TRENDING NOW

A Hand on Grandma’s Wallet

Inside a Crypto-Regulated SA

So we can’t say we’re too surprised at crypto getting regulated. A South African is, after all, accused of perpetrating the biggest global crypto scam of 2020!

Just imagine: In a country where it’s next to impossible to raise startup funding, Johann Steynberg and co, collected R8bn from investors in just 2 years.

But why did people fall for this?

Much like Mr CrossFit, the cyclist and the vegan, Bitcoin Guy has pretty good PR. So South Africans invested their hard-earned cash in Johann’s Bitcoin wallet without checking what he actually does with user funds.

crypto, regulation, south africa, johann steynberg, meme, btc, bitcoin, scam, mti

Turns out he’s a pretty bad trader – only ever depositing 1900 BTC and losing 566. (Kinda like the QuadrigaCX story on Netflix). So the Financial Sector Conduct Authority (FSCA) published a notice that it had updated the FAIS Act to include digital assets.

It defines a “crypto asset” as a “digital representation of value”, declaring it as a financial product – but that excludes miners, node operators and NFTs (for now).

Was it all Johann’s fault?

Not entirely. Other mounting risks also contributed:

  • SA implemented exchange control in 1939 to protect the Rand and stabilise the economy, and crypto’s cross-border payment capability by nature kinda demolishes that.
  • Global money laundering and terrorism watchdogs, Financial Action Task Force (FATF)’s recent evaluation of SA threatens to restrict direct foreign investment. So everyone’s a little on edge right now.
  • Intermediaries are safeguards – your bank can reverse a fraudulent transfer. Not so with crypto, you have full control (and risk). A freedom your regular geek might relish, but grandma transferring your birthday money to the wrong Ethereum wallet, less so.
  • Another SA-based crypto hedge fund lost $100m of investor funds when it invested in UST. Regulation could have prevented them from going into such high-risk Defi projects.

So what does regulation mean for the industry?

For now, anybody offering services to buy and sell these crypto “financial instruments” (such as VALR, Luno, Binance or Ovex) needs to be registered as a financial service provider and comply with all the necessary regulations.

Once that’s in place, you’ll be pressed to “provide the FSCA with any information” they may request. Good for managing bad guys, but not great for decentralisation and privacy. Something Edward Snowden is working on countering with ZCash.

And the South African early birds have been digging for some worms in the expectation of inevitable regulation:

Currently, SA ranks 30th on the global crypto index, with about 10-30% of people owning crypto. Ultimately, however, the regulation of crypto is likely to get even more people and institutions excited and rallying behind the technology.

And with numbers rising, regulations in place and mainstream adoption, there are bound to be more opportunities.

IN SHORT

Why buy crypto when you can take 30% of NFT transactions like Apple?

Bulls hoping for a bull run with BTC bonuses.

We all knew it, yet we lived in denial. Coco Pops wins the sugar Olympics.

Elon Musk has no idea who the Twitter CEO is.

Sailing when the sun’s out is taking on a new meaning with SA-built solar-powered catamaran.

Need to swap those gains for food? You can now Pick n Pay with crypto.

WATCH THIS SPACE

Prevention, Cures & Biohacking Billions

Cyber-humans. The rise of the Icemen. And how to grab your share of R16 Billion by 2027. It’s no secret that, like many African countries, South Africa can’t provide proper healthcare for 84% of its population (50 million people without proper care).

That’s because just 16%–21% of our population consume about 50% of the country’s total healthcare expenditure (circa R157 billion, from Stats SA gov expenditure reports). No surprise then SA loves healthcare alternatives…

Digital Healthcare Boom

Even before Covid, digital healthcare was booming in SA. (During the pandemic, telehealth providers like Momentum’s Hello Doctor would see up to 115% usage increases in a single month.) A trend that 56% of doctors are really happy about, but 94% are worried about lack of rural internet access, language barriers and lawsuits – insurers aren’t quite sure how to cover them for malpractice via the phone yet.

But that’s just the tip of the iceberg. Statistica pegs the SA digital health market at R1bn this year (2022), to grow to R16 Billion by 2027.

biohacking, sa, digital health, market, south africa, growth, billions

With “e-health” services just delivering one 3rd of the potential revenue, the big bucks are in “Digital Fitness & Well-Being”. Which inevitably brings us to…

Hacking the most complex biological machine

Biohacking is taking a “systems approach to biology”, and it ranges from the pretty obvious lifestyle improvements like better sleep, optimal diet and nutrition. To tailored exercise for your body type, right the way through to implanting microchips into your hand to easily make payments or serve as your train ticket. Or even Neuralink’s implantable brain-machine interfaces.

It would seem like everyone is biohacking. From Twitter Founder Jack Dorsey, to Elon Musk (Neuralink co-founder), to the Ice-Man Wim Hof. Even the lady sucking down a menthol cigarette, shivering in a towel, post-Full Moon Dip proclaiming the health benefits of cold water immersion, is biohacking.

And we picked up on a rise in interest when Google noted a 900% rise in interest in “curative health” in South Africa. Part of a larger Europe/Africa trend in “healing”. And you can see it clearly in the rise of interest in “intermittent fasting” (another form of biohacking) in SA over the last few years…

biohacking, sa, digital health, market, south africa, growth, billions

Biohacking Levels

Since it’s quite new, it’s still broad. These are the current main categories of Biohacking:

NutrigenomicsThe study of food and how it affects the way we act, feel and think. (Probably the easiest and most viable entry-point – the SA health food market is valued at R61 Billion).

DIY biologyThis is where educated/qualified (and sometimes Facebook-educated) Biohackers run experiments on their bodies outside of a controlled lab environment.

GrinderThe most extreme version of biohacking, Grinders will go to any length to optimise their bodies – from chemical injections, implants and chips. Think former NASA biochemist Josiah Zayner: watch his “grotesque” gut-bacteria hacking experiment (if you have the stomach for it).

Biohacking startups in South Africa

ThriveLabs says it’s SA’s first biohacking facility, with all kinds of treatments like Infrared Sauna, Cold Hydrotherapy/Ice Bath, Red Light Therapy, HBOT (Oxygen therapy), Lymphatic Presso Therapy and Ozone Rectal Insufflation (which is exactly what it sounds like and totally worth looking up).

Made to Thrive connects people with consultants, including SA’s first self-proclaimed professional biohacker, Steve Stavs, for biohack coaching.

NuHuman takes hair tissue samples to analyse your mineral and microbiome balance before recommending custom diet & fitness plans.

Lifeq is building the tech that gives us feedback on vitals that can help us be more effective in our biohacking efforts.

It’s exciting to see some established players in the biohacking space. And we believe there’ll soon be more opportunities for different sectors and more industries to bring their specific domain knowledge to the biohacking party.

Know any? Thinking of starting something? Come on, share with us: rk@theopenletter.io.

A TOOL THAT’S COOL

The Low-code/No-code movement’s growing – helping not-so-technical founders launch startups within days. And Webflow is at the top of our list of must-learn low-code/no-code solutions.

webflow, tool, startups, no code, low code

Buy a template from their store and get going within minutes. It’s got the power of HTML and CSS (and even some JS) without having to actually write a single line of code. (We’re not affiliated, we just use it, so we know it works.)

ACCORDING TO AI

We fed this letter’s subject line into the Stable Diffusion AI image generator, and apparently, this is how robots summarise everything you’ve just read…

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