Hi {{ FIRSTNAME | there, }}
Human superiority? For the first time ever, an autonomous drone beat the reigning human champions in a major drone racing event — check it out. Blinding speeds and tight corners, the AI even had its sensors limited so it wouldn’t have an unfair advantage, and it still won. Personal pilot, anyone?
In this Open Letter:
Something good: Getting R61bn’s worth of food back on the family table.
Flysafair’s fancy PA, Takealot’s township training & Xbox’s handheld drop.
Hyper-personalisation, better user feedback & the $1M startup world cup.
Recognised these youth-empowering deliveries? The results are in.
Lonely building your startup? Join The Founder Collab and get support.
Thanks to today’s partner, Njiapay, for its support in keeping this newsletter free and independent.
📢 Running an Online Store?
You Could Be Leaving Millions on the Table
It’s not your product or pricing — it’s your payments. Africa has the highest cart abandonment rate in the world at 93%, driven largely by untrusted or inflexible payment experiences at checkout.
Njiapay helps e-commerce businesses plug these (R millions) leaks and recover revenue with a single smart integration:
✅ Cut failed transactions and cart abandonment
✅ Recover lost revenue from poor payment routing
✅ Optimise payments across borders, platforms and providers
Stop leaving money on the table.
TRENDING NOW
Putting R61bn’s Worth of Food Back on the Table
This Tuesday deep dive, we examine the economics that lead to R61bn in food waste every year, and meet the local startup that’s working to put it all back in our grocery baskets...
Selling fresh produce or baked goods is already a constant balancing act: Stock too little and you lose customer trust; price too high or too low and you could play yourself out of the game.
Now, imagine the complexity of handling leftovers: Discounting at the end of the day may seem smart, but over time, customers learn to wait for deals, which erodes full-price sales.
Ultimately, waste isn’t a sign of poor planning. It’s the unavoidable cost of staying in the game.
These unavoidable costs mean South African retailers waste more than R61 billion (enough to feed 6–13.5 million SA families for a month) in perfectly edible food, with a significant chunk of fresh stock ending up in the bin.
And it’s hard on the other side of the till too…
Back in 1995, the typical SA middle-income grocery basket consisting of 15 staple items, including rice, white bread (700g), 2l milk, 6 eggs, apples (1.5kg), potatoes (1kg), instant coffee (750g), and 4 rolls of toilet paper, etc. cost just R82.68.
Thirty years later, the same basket will set you back a cool R 644.85. This is a 680% increase in grocery costs, nearly double the general inflation rate of 384% over the same time. Eina.
To say that middle-income shoppers are feeling the crunch of rising grocery bills is an understatement. So, is there an opportunity in helping ease pressurised grocery budgets with still-good fresh food?
This local startup says yes…
Stretching consumer rands while shrinking retailer losses
still good is a Cape Town-based startup building a web platform that connects retailers and consumers through daily discounted “Surprise Bags” of food that’s about to reach its sell-by date at about 50% off.
Great for the retailer, who gets to earn income for goods they normally throw away, and great for cash-tight consumers. But here’s a conundrum you probably never thought of: How do you brand it? This game is all about trust, and you've got multiple retailers who want to protect their own image.
Well, that’s where still good is smart.
Bags are still good-branded, meaning you bought from them and never Spar, Pick-n-Pay or Food Lover’s Market. Plus, you get a surprise bag. Meaning you can specify you want a bakery bag, but you can’t choose what they put in it; they select items for you. As long as the retail price of the items you get exceeds the promise, the retailer is good.
Although it’s early days, still good is already moving more than 250 bags a day, with bags selling out in under 10 minutes. Unsurprising given they already have 50’000 users.
They’re reaching the budget-savvy, family-focused, grocery shopper, while helping retailers cut down on food waste and make something extra on the side. All the while offering something rare in food retail: a win-win-win. We’re watching this space…
IN SHORT
Cause dropping a headline or two at the braai never hurt anyone…
🤖 Lady-Led AI Goodness. Applications for the EY SDG Accelerator for Women Entrepreneurs, to support women-led AI ventures that align with the UN Sustainable Development Goals (SDGs), are now open. The accelerator will support 5 AI-driven lady-led startups from Africa, Latin America and South/Southeast Asia. Let’s go ladies…
🎟️ TicketBot. Local low-cost airline FlySafair has just launched Lindi, their AI chatbot that lets flyers book tickets, change seats and get travel information, all via WhatsApp. With the airline promising even more options coming soon, it’s like a free private travel assistant, even in the cheap seats. Very fancy.
📦 Delivering Township Jobs. Takelot is looking for hundreds of unemployed youth in Gauteng as part of its franchisee development programme. The programme aims to empower township-based SMEs and entrepreneurs through franchise opportunities that act as collection and delivery hubs for items ordered from the platform. We love to see it.
🎮 Xbox Handheld? Microsoft’s long-rumoured handheld has finally landed. After more than a decade of rumours, Xbox has dropped its answer to the Switch and Steam Deck: the ROG Xbox Ally. Built in partnership with ASUS, the ROG Xbox Ally is set to ship at the end of 2025. Very interesting.
🛒 Booming Bash. Retail giant TFG just dropped record results: R6.2bn in operating profit (+4.4%) and a 15% dividend hike. And its Bash platform is booming, with it reaching profitability 2 years earlier than predicted, and the group’s online sales reaching 12% of group revenue.
✅ The Stack. Founders need tools and suppliers they can trust. Check out our Founder’s Stack with all your VC and startup legal sorted by Dommisse Attorneys, your own CFO for a fraction of the cost with OCFO and loads more vital startup tools & services.
FOUNDER’S CORNER
3 Tips for Business Builders
Brought to you by Lula — Fast, simple business funding
The perfect site? Sick of A/B testing and changing UI for what works best for different users? This AI tool figures out what different user types want and then personalises your site in real-time to show. Every user sees something different (which is proven to make them convert at a higher rate).
Wish you could have gone deeper on that survey? BetterFeedback takes your surveys and adds a layer of intelligence where AI will ask follow-up questions to get a deeper understanding of answers that trigger/need it.
Bring back the cup! Fintech Summit is hosting the South African leg of the Startup World Cup, where the ultimate winner will walk away with $ 1 million. But hurry up, entries close this week.
BUILDING TOGETHER
Happening over at The Founder Collab
13 June 12:00 — The Art of Strategy Masterclass: How high-growth founders think & win: Cut through complexity and create a scalable strategy for profitable growth with Jason Goldberg, Art of Scale author and co-founder of Edge Growth.
20 June 12:00 — Operationalising AI Masterclass: Learn how to deploy AI to power productivity across multiple layers of your business, with OfferZen’s VP of Product, Stephen van der Heijden.
27 June 12:00 — Business Value Masterclass: Come get the inside track on strategies to increase your business’s value, straight from the experts with Graham Stephen from bizval.
Thinking about joining The Founder Collab?
Supercharge your network in the SA startup landscape — get that introduction, get that customer, or meet that partner.
Get feedback on your products, services and/or offers from others who have built and are building their own products right now.
Join all our online and in-person events for free!
Exclusive 1-on-1 sessions with startup consultants.
SA’s only dedicated tech startup and scale-up founder network.
WHAT YOU SAID
Speedy delivery…
Last Friday, we riddled you about a local green youth-empowering last-mile delivery startup, and most people recognised Cape Town setup, Green Riders…
🟨⬜️⬜️⬜️⬜️⬜️ 🚲 CycleDrop (11%)
⬜️⬜️⬜️⬜️⬜️⬜️ 💨 MotoLoop (8%)
⬜️⬜️⬜️⬜️⬜️⬜️ 🚪 Green2Door (0)
🟩🟩🟩🟩🟩🟩 🌿 Green Riders (58%)
🟨🟨⬜️⬜️⬜️⬜️ 📦 eKasiHustle (23%)
Your 2 cents…
“Great topics that are trending and valuable for startups to use in applying tools and links for better business solutions.”
Glad you like it, Michael. We hope it helps and inspires your team, too. 🔥
HOW DID WE DO?
How are you feeling about today’s Open Letter?
BEFORE YOU GO
Here are 3 Ways We Can Help You
Advertise or Partners — Engage {{active_subscriber_count}} South African professionals that read The Open Letter, partner with us or run an ad campaign — Reply to this email to get started.
Grow with Content — Love The Open Letter? Want to build a newsletter just like that for your brand? Want to grow your brand with content? We can do it for you. Check out Stream.
Startup Community — Join 100+ SA founders in our SA startup founder community called The Founder Collab. Weekly online masterclasses, in-person and online meetups and a network like never before.
Until next time,
Elvorne, Renier & Jason
