Logo
Sign in
Sign in
Join Free
Home
Originals
News
Startup Events
Founder's Stack
Founder Community
Contact us

โ˜Ž๏ธ Your Landline Called, It's Time to Come Back

Plus: Steam train revival ๐Ÿš‚, FNB gets smart, chat-based sentiment & new startup opportunities for you.

Hey, wanna see what the inside of a fusion reactor looks like while itโ€™s firing? Behold atoms colliding as hot as the sun and in visible light.

In Todayโ€™s Open Letter

  • Can Do: Bringing back the landline for families in SA.

  • Local: FNB get smart (payments) & steam train revival.

  • Global: When AWS sneezed, half the internet went down.

  • Made on WhatsApp: Effective and timely survey power.

  • Tech Opportunities:ย New startup comps and accelerators.

Last chance for our event!

There are fewer than 10 tickets left for our Cape Town event next week, Thursday (30 October) โ€” donโ€™t miss out.

Get it before itโ€™s gone โ†’

TRENDING NOW

Bringing Back the Landline

The movementโ€™s tsunami-ing overseas, but can it work here in SAโ€ฆ?

Itโ€™s 2025, and we donโ€™t have to list the negative effects of smartphones and social media. Perhaps thatโ€™s why US startup Tin Can went viral so fast.

Three Seattle dads wanting to keep their kids off smartphones built a Wi-Fi-enabled device operating on a closed network, so that kids can phone each other can-to-can, and soon, every parent in the city wanted in.

They created a waitlist, and by October 2024, it blew up, and Tin Can gained a network of customer families in Seattle and international press. Now these Foundads are looking to scale it across the US and more.

โ€œWaaaaazuuuuuupโ€

The big picture

The trendโ€™s far from isolated: Apart from all the social media data privacy, mental health lawsuits and all the countries requiring age verification, thereโ€™s an emerging trend of Gen Z mimicking landline use by creating spaces at home to โ€œhang up your phoneโ€ as if it were corded.

Itโ€™s just what parents want. And itโ€™s no different here in SAโ€ฆ

Could this work locally?

Screen time and social media addiction are a hot topic, and there are already legal entities pursuing age-restricted social media bans in SA.

But a landline-esque device for families here has some caveats:

  • Unlike the US, only a small portion of the countryโ€™s families actually grew up with landlines (5M landlines in 2000 vs 118M mobile connections today).

  • Smartphones have a different role in SA: There are no other smart devices in many SA homes; the phone is the TV, the computer โ€“ everything.

Donโ€™t get us wrong, thereโ€™s a def niche higher-income market for the landline angle โ€“ probably around 2โ€“5 million in size. But for the mass market, youโ€™d have to tweak the concept a little; it helps that the device isnโ€™t actually via landline, it can be Wi-Fi or VOIP, etc.

With 1.2 million new babies born every year, though, thereโ€™s a steady supply of new-parent customers for anyone wanting to make the play.

Weโ€™re watching the spaceโ€ฆ

WHATSAPPโ€™S HOT

They Built What on WhatsApp?!?

Who wants to be kept in the dark?

When thousands of runners flew into Cape Town last weekend, only to have the Marathon cancelled hours before the start, local WhatsApp-powered survey provider Yazi stepped in, using WhatsApp to gather real-time feedback from those affected.

But hereโ€™s whatโ€™s really clever:

โœ… Runners share their stories directly on WhatsApp โ€” no forms, no logins
โœ… Responses are automatically aggregated and sent to organisers and sponsors
โœ… Targeting 10% of runners with R5โ€™000 travel reimbursements up for grabs

Itโ€™s fast, human and smart โ€” using WhatsApp and AI to capture sentiment data right where people are talking.

What would you build WhatsApp today?

Chat Inc proudly sponsors WhatsAppโ€™s Hot

The trusted WhatsApp people powering WhatsApp and Chat Commerce experiences for some of SA's largest and most respected brands, from Lead Acquisition, Outbound Direct Marketing and enterprise-grade transactional chatbot platforms.

Chat Inc started locally, and today it is trusted by brands globally.

Learn More โ†’

FROM OUR FRIENDS AT FDC

Your Brand Isnโ€™t the Problem, Itโ€™s Your Visibility

Most companies spend years building a strong brandโ€ฆ

But if your leaders arenโ€™t visible, trusted or heard online, your growth eventually hits a wall.ย 

Thatโ€™s where FDC comes in.

โœ… We turn founders and executives into industry voices worth listening to.
โœ… We manage the full strategy, content and engagement behind your LinkedIn presence.
โœ… You focus on running the business while your influence (and pipeline) grows.

From PaySpace to Taylor Brunswick Group, over 300 leaders in 22 countries have used FDC to transform LinkedIn into a channel for real business growth.

If youโ€™re ready to turn your profile into a growth engine, see if youโ€™re a right fit.

Unlock my LinkedIn growth โ†’

IN SHORT

Drop a few of these at the coolerโ€ฆ

๐Ÿฆ Capitec Gets Stubby. Capitecโ€™s teamed up with accounting startup stub to allow small biz owners to auto-sync their banking data and track cash flow in real time. FinTech meets hustle, no spreadsheets required.

๐Ÿ’ย Wearable Wallets. FNB has partnered with FinTech VezoPay to launch SAโ€™s first smart payment ring for a nifty tap-and-go experience. Fancy.

๐Ÿšจ Internet Meltdown. An Amazon DNS hiccup took down chunks of the interwebs on Monday, including websites, banks and even some government services. Einaโ€ฆ

๐Ÿš‚ย Choo Choo Comeback. SAโ€™s beloved 96-year-old Outeniqua Choo Tjoe steam train is revving up for a return after almost 20 years of silence, with a double-phase revival between Knysna, Sedgefield, and George. All aboard.

๐Ÿ“ก Vodacom's R660-Million Bet. Vodacom is dropping a cool R660 million to beef up 4G and 5G in Gauteng with 67 new base stations and upgrades to its infrastructure. Looks like theyโ€™re really *checks notes dialling inโ€ฆ

๐Ÿงฑย Tiletoria Snapped Up. Resolve Private Equity has acquired leading SA flooring and sanware company, Tiletoria. Nice one.

โœ… The Stack. Founders need reliable tools, so our Founderโ€™s Stack gives you company setup and compliance with Govchain, brand communications that build trust with DoubleShift, and more...

YOUR MATES NEED THIS!

Share The Open Letter

From 15 October 2025 to 15 November 2025, each friend you get to sign up to The Open Letter gets you one entry into a draw to win a brand new iPad Air!

WHAT YOU SAID

Full flexโ€ฆ

Yesterday, we showed you how RecruitMyMomโ€™s helping more women get recruited in SA, asking about the biggest barrier keeping skilled moms out of the workforce. Most say itโ€™s old thinkingโ€ฆ

๐ŸŸจ๐ŸŸจ๐ŸŸจ๐ŸŸจ๐ŸŸจโฌœ๏ธ ๐Ÿ’ผ Lack of flexible roles (29%)

๐ŸŸจโฌœ๏ธโฌœ๏ธโฌœ๏ธโฌœ๏ธโฌœ๏ธ ๐Ÿš— Cost of commuting & childcare (7%)

๐ŸŸจ๐ŸŸจโฌœ๏ธโฌœ๏ธโฌœ๏ธโฌœ๏ธ ๐Ÿข Rigid โ€œreturn-to-officeโ€ culture (13%)

๐ŸŸจ๐ŸŸจ๐ŸŸจโฌœ๏ธโฌœ๏ธโฌœ๏ธ ๐Ÿค– Not enough remote-friendly employers (18%)

๐ŸŸฉ๐ŸŸฉ๐ŸŸฉ๐ŸŸฉ๐ŸŸฉ๐ŸŸฉ ๐Ÿ’ฌ Old-school mindsets about productivity (33%)

Your 2 centsโ€ฆ

โ

โ€œIt boils down to mindset. I experience it with smaller businesses, especially in the service industry, where they want justification for the hours worked vs invoice price instead of looking at the value received and potential cost savings and growth they can achieve because of the service.โ€

Lize

So true, Lize. If the jobโ€™s done right/better, who cares when it was done? ๐Ÿ™Œ

STARTUP OPPORTUNITIES

5 Boosters to up your game

Pitch your startup online. Startup360โ€™s AI & Tech Startup Battle SA goes live on 23 Oct. Register here.

AI startup? Disraptorโ€™s 6-month AI Readiness Accelerator (backed by Telkom & UK-SA Tech Hub) closes 24 Oct. Apply here.

Under 26 and building for impact? WSA Young Innovators Award (ยฃ60โ€™000 grants & global exposure) closes 31 Oct. Apply here.

Women-led startups: Naspers & Prosus FoundHER Africa Challenge offers $100k. Apply before 19 Nov.

Want to promote your event/programme here? Let us know.

AROUND THE WEB

Tech thisโ€ฆ

๐ŸŽจ Tool to Try: Color.ag picks the best-performing AI model to answer your question.

๐ŸŸ Thatโ€™s Interesting: A Japanese YouTuber set up his pet fish to play Pokรฉmon and the lilโ€™ guy accidentally committed credit card fraud.

๐Ÿˆ Next Level: Proceed with caution: Kitten ambush ahead.

๐Ÿ—’ Hack: After every meeting, write a What needs to happen next one line before closing your laptop.

๐ŸŒก๏ธ Wow Site: HistoricalTemperature lets you check weather trends for the last 20 years.

THANKS FOR READING

Help us make The Open Letter even more useful for youโ€ฆ

Vote in the poll, leave a quick comment, or hit reply โ€” we read every single one.

How are you feeling about todayโ€™s Open Letter?

  • ๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š Nailed it โ€” great newsletter
  • ๐Ÿ’š๐Ÿ’š๐Ÿ’š Solid โ€” but room to level up
  • ๐Ÿ’š Meh โ€” needs some work

Login or Subscribe to participate

โ˜Ž๏ธ Your Landline Called, It's Time to Come Back

Plus: Steam train revival ๐Ÿš‚, FNB gets smart, chat-based sentiment & new startup opportunities for you.

Hey, wanna see what the inside of a fusion reactor looks like while itโ€™s firing? Behold atoms colliding as hot as the sun and in visible light.

In Todayโ€™s Open Letter

  • Can Do: Bringing back the landline for families in SA.

  • Local: FNB get smart (payments) & steam train revival.

  • Global: When AWS sneezed, half the internet went down.

  • Made on WhatsApp: Effective and timely survey power.

  • Tech Opportunities:ย New startup comps and accelerators.

Last chance for our event!

There are fewer than 10 tickets left for our Cape Town event next week, Thursday (30 October) โ€” donโ€™t miss out.

Get it before itโ€™s gone โ†’

TRENDING NOW

Bringing Back the Landline

The movementโ€™s tsunami-ing overseas, but can it work here in SAโ€ฆ?

Itโ€™s 2025, and we donโ€™t have to list the negative effects of smartphones and social media. Perhaps thatโ€™s why US startup Tin Can went viral so fast.

Three Seattle dads wanting to keep their kids off smartphones built a Wi-Fi-enabled device operating on a closed network, so that kids can phone each other can-to-can, and soon, every parent in the city wanted in.

They created a waitlist, and by October 2024, it blew up, and Tin Can gained a network of customer families in Seattle and international press. Now these Foundads are looking to scale it across the US and more.

โ€œWaaaaazuuuuuupโ€

The big picture

The trendโ€™s far from isolated: Apart from all the social media data privacy, mental health lawsuits and all the countries requiring age verification, thereโ€™s an emerging trend of Gen Z mimicking landline use by creating spaces at home to โ€œhang up your phoneโ€ as if it were corded.

Itโ€™s just what parents want. And itโ€™s no different here in SAโ€ฆ

Could this work locally?

Screen time and social media addiction are a hot topic, and there are already legal entities pursuing age-restricted social media bans in SA.

But a landline-esque device for families here has some caveats:

  • Unlike the US, only a small portion of the countryโ€™s families actually grew up with landlines (5M landlines in 2000 vs 118M mobile connections today).

  • Smartphones have a different role in SA: There are no other smart devices in many SA homes; the phone is the TV, the computer โ€“ everything.

Donโ€™t get us wrong, thereโ€™s a def niche higher-income market for the landline angle โ€“ probably around 2โ€“5 million in size. But for the mass market, youโ€™d have to tweak the concept a little; it helps that the device isnโ€™t actually via landline, it can be Wi-Fi or VOIP, etc.

With 1.2 million new babies born every year, though, thereโ€™s a steady supply of new-parent customers for anyone wanting to make the play.

Weโ€™re watching the spaceโ€ฆ

WHATSAPPโ€™S HOT

They Built What on WhatsApp?!?

Who wants to be kept in the dark?

When thousands of runners flew into Cape Town last weekend, only to have the Marathon cancelled hours before the start, local WhatsApp-powered survey provider Yazi stepped in, using WhatsApp to gather real-time feedback from those affected.

But hereโ€™s whatโ€™s really clever:

โœ… Runners share their stories directly on WhatsApp โ€” no forms, no logins
โœ… Responses are automatically aggregated and sent to organisers and sponsors
โœ… Targeting 10% of runners with R5โ€™000 travel reimbursements up for grabs

Itโ€™s fast, human and smart โ€” using WhatsApp and AI to capture sentiment data right where people are talking.

What would you build WhatsApp today?

Chat Inc proudly sponsors WhatsAppโ€™s Hot

The trusted WhatsApp people powering WhatsApp and Chat Commerce experiences for some of SA's largest and most respected brands, from Lead Acquisition, Outbound Direct Marketing and enterprise-grade transactional chatbot platforms.

Chat Inc started locally, and today it is trusted by brands globally.

Learn More โ†’

FROM OUR FRIENDS AT FDC

Your Brand Isnโ€™t the Problem, Itโ€™s Your Visibility

Most companies spend years building a strong brandโ€ฆ

But if your leaders arenโ€™t visible, trusted or heard online, your growth eventually hits a wall.ย 

Thatโ€™s where FDC comes in.

โœ… We turn founders and executives into industry voices worth listening to.
โœ… We manage the full strategy, content and engagement behind your LinkedIn presence.
โœ… You focus on running the business while your influence (and pipeline) grows.

From PaySpace to Taylor Brunswick Group, over 300 leaders in 22 countries have used FDC to transform LinkedIn into a channel for real business growth.

If youโ€™re ready to turn your profile into a growth engine, see if youโ€™re a right fit.

Unlock my LinkedIn growth โ†’

IN SHORT

Drop a few of these at the coolerโ€ฆ

๐Ÿฆ Capitec Gets Stubby. Capitecโ€™s teamed up with accounting startup stub to allow small biz owners to auto-sync their banking data and track cash flow in real time. FinTech meets hustle, no spreadsheets required.

๐Ÿ’ย Wearable Wallets. FNB has partnered with FinTech VezoPay to launch SAโ€™s first smart payment ring for a nifty tap-and-go experience. Fancy.

๐Ÿšจ Internet Meltdown. An Amazon DNS hiccup took down chunks of the interwebs on Monday, including websites, banks and even some government services. Einaโ€ฆ

๐Ÿš‚ย Choo Choo Comeback. SAโ€™s beloved 96-year-old Outeniqua Choo Tjoe steam train is revving up for a return after almost 20 years of silence, with a double-phase revival between Knysna, Sedgefield, and George. All aboard.

๐Ÿ“ก Vodacom's R660-Million Bet. Vodacom is dropping a cool R660 million to beef up 4G and 5G in Gauteng with 67 new base stations and upgrades to its infrastructure. Looks like theyโ€™re really *checks notes dialling inโ€ฆ

๐Ÿงฑย Tiletoria Snapped Up. Resolve Private Equity has acquired leading SA flooring and sanware company, Tiletoria. Nice one.

โœ… The Stack. Founders need reliable tools, so our Founderโ€™s Stack gives you company setup and compliance with Govchain, brand communications that build trust with DoubleShift, and more...

YOUR MATES NEED THIS!

Share The Open Letter

From 15 October 2025 to 15 November 2025, each friend you get to sign up to The Open Letter gets you one entry into a draw to win a brand new iPad Air!

WHAT YOU SAID

Full flexโ€ฆ

Yesterday, we showed you how RecruitMyMomโ€™s helping more women get recruited in SA, asking about the biggest barrier keeping skilled moms out of the workforce. Most say itโ€™s old thinkingโ€ฆ

๐ŸŸจ๐ŸŸจ๐ŸŸจ๐ŸŸจ๐ŸŸจโฌœ๏ธ ๐Ÿ’ผ Lack of flexible roles (29%)

๐ŸŸจโฌœ๏ธโฌœ๏ธโฌœ๏ธโฌœ๏ธโฌœ๏ธ ๐Ÿš— Cost of commuting & childcare (7%)

๐ŸŸจ๐ŸŸจโฌœ๏ธโฌœ๏ธโฌœ๏ธโฌœ๏ธ ๐Ÿข Rigid โ€œreturn-to-officeโ€ culture (13%)

๐ŸŸจ๐ŸŸจ๐ŸŸจโฌœ๏ธโฌœ๏ธโฌœ๏ธ ๐Ÿค– Not enough remote-friendly employers (18%)

๐ŸŸฉ๐ŸŸฉ๐ŸŸฉ๐ŸŸฉ๐ŸŸฉ๐ŸŸฉ ๐Ÿ’ฌ Old-school mindsets about productivity (33%)

Your 2 centsโ€ฆ

โ

โ€œIt boils down to mindset. I experience it with smaller businesses, especially in the service industry, where they want justification for the hours worked vs invoice price instead of looking at the value received and potential cost savings and growth they can achieve because of the service.โ€

Lize

So true, Lize. If the jobโ€™s done right/better, who cares when it was done? ๐Ÿ™Œ

STARTUP OPPORTUNITIES

5 Boosters to up your game

Pitch your startup online. Startup360โ€™s AI & Tech Startup Battle SA goes live on 23 Oct. Register here.

AI startup? Disraptorโ€™s 6-month AI Readiness Accelerator (backed by Telkom & UK-SA Tech Hub) closes 24 Oct. Apply here.

Under 26 and building for impact? WSA Young Innovators Award (ยฃ60โ€™000 grants & global exposure) closes 31 Oct. Apply here.

Women-led startups: Naspers & Prosus FoundHER Africa Challenge offers $100k. Apply before 19 Nov.

Want to promote your event/programme here? Let us know.

AROUND THE WEB

Tech thisโ€ฆ

๐ŸŽจ Tool to Try: Color.ag picks the best-performing AI model to answer your question.

๐ŸŸ Thatโ€™s Interesting: A Japanese YouTuber set up his pet fish to play Pokรฉmon and the lilโ€™ guy accidentally committed credit card fraud.

๐Ÿˆ Next Level: Proceed with caution: Kitten ambush ahead.

๐Ÿ—’ Hack: After every meeting, write a What needs to happen next one line before closing your laptop.

๐ŸŒก๏ธ Wow Site: HistoricalTemperature lets you check weather trends for the last 20 years.

THANKS FOR READING

Help us make The Open Letter even more useful for youโ€ฆ

Vote in the poll, leave a quick comment, or hit reply โ€” we read every single one.

How are you feeling about todayโ€™s Open Letter?

  • ๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š Nailed it โ€” great newsletter
  • ๐Ÿ’š๐Ÿ’š๐Ÿ’š Solid โ€” but room to level up
  • ๐Ÿ’š Meh โ€” needs some work

Login or Subscribe to participate

JOIN IN

The best stories from South Africaโ€™s startup and business scene. Delivered with insight, edge, and just the right amount of mischief.

Whether youโ€™re building, investing, or just curious, The Open Letter keeps you in the loop and ahead of the curve.

Startup Events

Founder Community

Follow us on:

The Open Letter 2026 - All Rights Reserved

ยฉ 2026 The Open Letter.
Report abusePrivacy policyTerms of use
beehiivPowered by beehiiv

Subscribe to keep reading

This content is free, but you must be subscribed to keep reading

Already a subscriber?