A little freedom? Some nudists are very upset with Elon Musk, because whenever SpaceX has a launch, authorities close off their fave nudie beach. 🏖️

In This Open Letter

  • Real Change: Ensuring your order’s good for the planet.

  • Local: SA’s first license disc drive-thru & crypto spy games.

  • Global: Marrying an AI chatbot & cyber attackers’ new target.

  • Founder’s Corner: Better B2B leads, smarter tech team collabs.

  • Today in history: The day Steve Jobs left and returned to Apple.

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Got news to share? Tell us and we’ll give you a platform to build traction, gain momentum and make a real impact.

TRENDING NOW

Dressing Up Your Supper

As on-demand food booms, sustainable packaging needs focus – this startup’s bringing the eco-friendly goods…  

Online retail now makes up 10% of South Africa’s R130 billion retail market, thanks to a thriving delivery-first culture.

The average Standard Bank customer spends around R775 per month on takeout and food delivery. For those earning over R60k pm, it could be as high as R1’300 a month.

But did we stop to think about how much more waste this is creating?

The opportunity 

We generate as much as 12.7 million tonnes of waste annually, with just over a third being dumped illegally. 

SA is also becoming more environmentally conscious, driving local restaurants to use more eco-friendly packaging – supper’s outer packaging is becoming part and parcel of the overall product experience.

But there’s a lot SA can still do to help… 

The local startup wrapping it in a bow

Viro Solutions is a local packaging company that specialises in custom-branded, sustainable packaging for the on-demand space (food delivery, grab-and-go and online grocery).

An in-house design team helps brands create everything from viral burger boxes to sleek juice bottles to elevate the dining experience, drive loyalty and amplify brand identity in the last mile. And then they bring together specialist manufacturers (both locally and outside of SA), warehousing at scale and distribution, to offer a one-stop green packaging service.

We caught up with Murray Charter, founder of Viro Solutions, and their wedge is the on-brand packaging that doesn’t just protect food, but becomes the final brand touchpoint in delivery, turning takeaway containers into walking billboards.

Viro skips greenwashed “biodegradables” and builds with recyclables: paper, pulp and high-value plastics that actually get recovered. Through closed-loop pilots like coffee cups reborn as swing tags, they prove that packaging can be designed for circulation, while still looking good.

With the launch of their Digital Product Passport (DPP) platform, Viro is bringing transparency to every package. Scannable QR codes link directly to digital product pages that outline the materials used, where items are made and whether they can be recycled or composted locally.

We’re watching this space…

FOUNDER’S CORNER

3 Things for SA business builders

Fresh leads on demand. Extruct AI scans the entire web in real time to surface richer company data that static databases often miss. Check it out.

What’s in the AI office suite? Olivia Moore’s X thread unpacks the ultimate set of AI tools for founders, ranking them for speed, design, accuracy and more. See it here.

Find the right people, from anywhere. Orbitly helps you find other founders, designers and developers based on your ideas and vision. Discover it.

Lula proudly sponsors Founder’s Corner.

Lula is South Africa’s first business-only banking suite, offering fast, flexible funding and frictionless banking built exclusively for SMEs. Experience business-class banking and funding now.

FROM OUR FRIENDS AT NJIAPAY

The Biggest Risk to Your E-Com Store Isn’t What You Think

Picture this: You’ve spent months prepping for the busiest shopping seasons in SA. Spring holidays. Black Friday. Cyber Monday. Christmas. 

Your social strategy is dialled in. Your ad budget is spent. You’ve meticulously planned every detail. 

You pull the trigger and… something’s not right. Something’s broken.

You forgot one thing: your checkout experience. 

The checkout (and the payments infrastructure that powers it) is the Achilles Heel of e-commerce in South Africa. 

Don’t believe me? Here are some stats: 

  • 83%+ South African shoppers abandon their carts

  • 30%+ of transactions fail due to payment authorisation issues

  • 1 in 10 3DS card payment security checks in SA fail

The result? 

You’ll miss out on millions this shopping season because your checkout experience is broken. 

That’s where NjiaPay comes in. They’re not another PSP. 

They’re building an all-in-one Payment Management Platform (PMP) for online businesses in SA. Your customers get a simple, fast, reliable checkout. You get a suite of easy-to-use tools to manage your PSPs, payment performance, reconciliation and much more. 

And they recently launched a Shopify app and WooCommerce plugin that integrate directly into your store’s shopfront. 

They saved one company R2.6m in previously lost transactions.

Book a demo to see how.

IN SHORT

What’s shaking in tech and business…

🚗 Meep Meep. Cape Town is debuting the country's first drive-thru for licence disc renewal. Five minutes, no queues; just drive up and pay by card. Mooi.

🕵️ Cloak & Dagger. Local crypto firm NTC Global Trade was put under provisional liquidation amid Ponzi scheme accusations when its business rescue practitioner resigned, citing death threats and the recent murder of their lawyer, Bouwer van Niekerk. Sheez.

📚 Weak Spots. You’d expect cybercrime in finance, but Africa's education sector faced an average of 4’178 attacks per week in August. Why? The digitising education sector is an easy mark due to funding gaps. Cyber safety lessons loading…

🤖 Too far? A 53-year-old Japanese man married an AI chatbot named Miku through a dating app, paying a $17 monthly fee for a companion that’s always ready to “chat” and ever patient. Err, OK.

The Stack. Founders need reliable tools and suppliers. That’s why our Founder’s Stack gives you the best in IP offshoring and global market access with Finance Isle of Man, all your VC and startup legal sorted by Dommisse Attorneys, and loads more vital startup tools & services.

LOVE IT?

WHAT YOU SAID

Sneak peek…

Yesterday, we showed you how Proply’s Deal Score gives advanced SA property insights for buyers, asking what you’d most want to know upfront.

🟨⬜️⬜️⬜️⬜️⬜️ 🐓 4 am rooster next door — free alarm forever? (10%)

🟩🟩🟩🟩🟩🟩 🛡️ Crime trend — “nice area” or “get a bigger dog”? (41%)

🟨⬜️⬜️⬜️⬜️⬜️ 🚗 Traffic/noise — free N1 soundtrack at 3 am? (8%)

🟨🟨🟨🟨🟨⬜️ 🏢 Levies/body-corp drama — HOA telenovela on WhatsApp? (36%)

🟨⬜️⬜️⬜️⬜️⬜️ ☕ No Plato coffee nearby — no latte, no offer. (5%)

TODAY IN TECH HISTORY

Steve Jobs comes and goes

On 16 September 1985, Steve Jobs officially resigned as Apple CEO after losing control of the company.

He went on to found Pixar movie studio and NeXT, building the tech for what would become the Mac OS X operating system…

Exactly 12 years later, on 16 September 1997, Apple hired Jobs back.

THE FOUNDER COLLAB

Building a startup? Don’t do it alone.

Hey, Renier here 👋, co-founder of The Open Letter.

I’ve spent 17 years in SA tech and seen hundreds of startups rise and fall. The ones that made it all had one thing in common: a strong community.

That’s why I started The Founder Collab — a space where 100+ SA founders connect for:

☕ Meetups & events

🎓 Weekly masterclasses

📚 35+ expert sessions on-demand

🤝 A network unlike anything else

Come build your startup alongside me and 100+ other SA founders in The Founder Collab.

Spaces are limited — new founders join weekly.

AROUND THE WEB

🛠 Tool to Try: Unblur Image sharpens portraits, group shots and even pet pics.

🤔 That’s Interesting: No one wanted to risk Arnold Schwarzenegger in a comedy, so he and Danny DeVito did Twins (1988) on risk with 40% backend pay. Arnie earned $40M, his biggest payday ever.

🔥 Next Level: Watch this sheepdog clear a mega traffic jam in seconds.

🍔 Hack: The 15 little-known traits that many top performers share.

🌐 Wow Site: Secrets of Maps is an animated deep dive into the Google Maps algorithm.

THANKS FOR READING

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