Using WhatsApp to Solve HR with Jem | Caroline van der Merwe

Jem HR’s approach to employee engagement through WhatsApp with Caroline van der Merwe
Podcasts
July 5, 2024

If you’re looking for insights on building solutions for corporates this week’s podcast is for you.  

We spoke to co-founder Caroline van der Merwe about how they built SA HR Tech solution Jem HR, and she shared some gold insights about how they arrived at strategic decisions such as building the entire employee-facing experience via WhatsApp.

Catch the highlights

1. The No. 1 way to reduce friction for users

Solving key problems, boosting delivery and security while driving value where your end-user already engages – see how Jem’s WhatsApp approach works.

2. Building a business off clients with little-to-no budget

When the entire industry underinvests in HR, it pays to look for the spaces where you can actually generate a real saving – here’s how Jem ended up focusing on the “bakkie crowd”.

3. Drop everything and do this for 1 day a week

From building what you think is best and chasing deadlines to getting serious about your business and doing what it takes – learn how to do the hardest thing for founders.

4. Building a solid team via baptism of fire

Hopes, dreams, reality and building a solid startup team by becoming the leader you know you need to be – discover the one type of question you need to ask to succeed.

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