Tidying up {{ FIRSTNAME | there }}? A startup has launched a new home robot for way cheaper than existing ones. While most are R300k to R800k, Isaac 1 is about R130k (or R8k per month).
Send this to a friend whose house needs it more than yours. 🤖
In This Open Letter:
FoodTech: Now you can order supper inside WhatsApp.
Local: SA’s fastest internet & quest to save SA startups.
Global: Cloudflare gives publishers AI traffic controls.
Founder Tips: Claude Fable 5 & how much equity to give.
Tech History: The screw that made everything possible.
Work Smarter: Write LinkedIn posts people actually read.
What type of business actually works in SA? 🎤
Brett Commaille started investing in SA startups before most people knew what VC was. From Snaplify to Spatial Edge and so many more.
He's one of the only people on the continent with over 20 years of experience in what works and what doesn’t. And we’re bringing him to Stellenbosch to share his insights for one night only.
TRENDING NOW
Making Din-Dins Affordable Again
Delivery apps taking up to 30% of every order is edging small, independent restaurants out of their own market, so these founders are moving the kitchen onto WhatsApp…
Hot food delivery is lekker, but have you seen some of the price increases?
What’s more, it’s not fair to some smaller joints that work years to build their reputation, only for fancy app-makers to come and rent their customer relationships back to them.

How many random fees can you actually bolt onto a burger…
The pain in the pudding
It's something that's spurred co-founders Regardt Nel and Dean Harber into action.
See, they spent a decade building other people's software. And you know how that can run late into the night. Well, it was on one of those burns that Dean had his fave meal delivered, a burger he'd bought a hundred times before, when he noticed just how much more expensive it is to order on the app than in-store (while restaurants have to carry the blame for cold deliveries, nogal!).
So he and Regardt built the obvious SA wallet, stomach and restaurant-saving tech…
Turning WhatsApp into a shopfront
Keychat is a fully managed WhatsApp commerce platform that lets any food business take orders, bookings and payments through the chat customers already use. No app and no middleman skimming a third of the price.
A customer sends them a WhatsApp, it lands in a checkout that knows their card if they're a returning customer, letting them reorder in seconds because everything's already there, and dropping the order into the restaurant's existing order flow.
Beyond ordering, it fills tables, runs loyalty off a customer list the business owns, sells tickets for the theatre next door, and stretches into butcheries and water delivery.
Next up is delivery through logistics partners, sharper personalisation based on order history (no more menu decision fatigue, yes man!), and an AI agent that takes orders and sorts refunds in chat.
Putting the on-demand order experience in your local's hands at a fraction of the cost?
We're watching this space…
CHECK THIS OUT

The founders who go global don't figure it out alone
Every ambitious SA founder eventually thinks about international markets. New revenue, global investors, IP protection… But what separates the founders who actually go global from the ones who don’t? Networks.
Think about how business works in South Africa. You get things done through people who know people. Going international works the same way.
The ones who make the move almost always do it through trusted ecosystems: The right introductions, the right advisors, the right jurisdictions. Googling "best offshore jurisdiction" or cold emails to offshore firms is unlikely to end well.
That’s why it pays to plug into ecosystems that already connect SA founders to the right people, in the right places.
FOUNDER’S CORNER
3 Things for SA business builders
No one seeing your LinkedIn posts? You might be writing them the wrong way around. We got an SA LinkedIn operator with close to a decade of experience to show how to format a post for how people actually consume it. Read the guide.
Claude's Fable 5 is here. Now what? It's powerful, and you don't want to hire a Ferrari to drop you at Shoprite, so what tasks should you use it for? AI influencer Peter Yang suggests these 5 use cases where Fable actually earns its keep.
How much equity should you give away? In this Founder Collab masterclass, Dommisse Attorneys unpack how founders should think about equity at every stage: what's normal, what's risky and what legal structures protect you best. Join the collab.
Brought to you by The Founder Collab
The Founder Collab is The Open Letter’s community for business owners, with R40,000’s free business services, weekly masterclasses and resources to help you be successful, faster.
IN SHORT
What’s shaking in tech and business…
📉 SA Startups Trailing. SA startup growth is falling behind regional peers, with policy reform urged as compliance and capital barriers continue to stifle growth. The ecosystem has the talent; the red tape is the problem.
🤖 Your Content, Your Rules. Cloudflare has launched fine-tuned controls for AI traffic on your website. Publishers and businesses can now let bots index but not scrape, giving content owners real control over how AI uses their work. About time.
📶 Pretoria's Got Speed. Forget JHB and CPT, Tshwane has the fastest broadband in SA. Six of the top 10 fastest neighbourhoods are in Pretoria and Centurion. The Jacaranda City's internet doesn't mess around.
💳 BNPL Under Fire. The SARB warned that buy-now-pay-later products could drive household over-indebtedness. But many BNPL operators are pushing back, saying they welcome oversight but reject claims of widespread harm. Many BNPL products operate outside the National Credit Act. That's probably the real issue.
📈 Pipeline Switched On. Growing SA software consultants IQ Business needed leads but didn't have the in-house muscle to run effective campaigns. So Cloud on Demand funded and ran full social media campaigns, turning marketing spend into qualified leads and real sales.*
👁️ Authority Gap. Your competitors' leaders are visible, active and building pipeline on LinkedIn. Yours aren't. FDC closes the authority gap: managed, measured and built for executives who don't have time to do it themselves. The consultation is free.*
* From our partners. Find all the best service providers for your business in our Founder Stack.
WHAT YOU SAID
Verify it…
Yesterday, we featured CA Assistant, the AI for SA accounting and tax questions, asking if you'd let AI answer your trickiest tax queries. Most say it’s OK…
🟨⬜️⬜️⬜️⬜️⬜️ 🤖 Already do, most days. It's my technical department now (13%)
🟩🟩🟩🟩🟩🟩 ✅ Yes, but only if it sticks to verified sources (40%)
🟨🟨🟨🟨🟨⬜️ 🤔 Maybe, though I'd double-check every single answer (37%)
🟨⬜️⬜️⬜️⬜️⬜️ 🔒 Not a chance with client data. Too risky (7%)
🟨⬜️⬜️⬜️⬜️⬜️ 🙅 Never. That's exactly what my brain is for (3%)
TODAY IN TECH HISTORY
The screw that built the modern world
On 7 July 1936, Henry F. Phillips was issued several US patents for the Phillips-head screw and screwdriver.

Behold, the one object we can’t make a joke about without it sounding dirty…
He founded the Phillips Screw Company to license his patents. One of his first customers? General Motors, for the Cadillac assembly line. By 1940, 85% of US screw manufacturers had a license. And of course, like 90% of screws today are Phillips.
AROUND THE WEB
So hot right now…
🧩 Tool to Try: Free Music Creator generates royalty-free songs from text prompts or lyrics in seconds.
🌍 That's Interesting: Cosmopolitan was originally a literary magazine, with authors like Rudyard Kipling and H.G. Wells. It didn't pivot to women's content until 1965.
🎨 Next Level: After becoming the smallest nation ever to reach the World Cup knockout stage, Cape Verde got a parade through their capital.
🕹️ Wow Site: DataGuessr World Cup: Who wins if it's not football? Each match is decided by GDP, happiness, life expectancy and CO2 per capita.
NEXT STEPS
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