Crunching the numbers {{ FIRSTNAME | there }}? Cape Town founder, surfer and Open Letter reader Tim Coles says he's so fed up with online gambling ads in SA that he created a calculator to show just how pointless/fruitless gambling is. Can you ever beat the house? 🙃
In This Open Letter
The Trend: How 282 SA teams really use AI (and get stuck).
Local: SA doesn't search with AI & a ring with no battery.
Global: Tesla gets set to pull the plug on the Cybertruck.
Next in Crypto: Africa's stablecoin summit, quantum traps.
Tech events: Raising from angels, burnout & fish proteins.
Work Smarter: Find your repetitive work and hand it to AI.
🎉 Last chance: our biggest night of the year is this Thursday
Our final gathering of 2026 fills the Homecoming Centre with founders, operators, investors and corporate leaders from across Cape Town. Good food, cold drinks and the conversations that turn into opportunities.
TRENDING NOW
How SA teams really use AI
DayOne just released its State of AI Delivery report, featuring 282 local teams, 66% of whom work at companies with 50 or fewer people (about 18% from companies with 200+). Here's what they told us…
The problem is getting AI to stick: 43% say their longest-running AI pilot has dragged on for over six months, and 15% for over a year. Even when tools do go live, 4 in 10 have had to rework, relaunch or scrap one because people weren't using it as intended.
DayOne founder Liesel Bester says the data is clear that "adoption is no longer the hard part." After twenty years of running software companies, she says "the technology is rarely the problem."
The teams doing well tested AI for themselves, backed leadership's ambition with real resources, and invested in the people doing the work.

Where SA's AI projects get stuck:
Many get dropped: 44% of companies have tried and then abandoned an AI project. Something that one local founder said just last week is a big AI mistake.
It's rarely the tech: Only 3% blame speed or accuracy, while 30% say people don't understand how to use the tool.
Nobody owns it: 40% say nobody in particular is responsible for AI at their company, and only 7% have a dedicated AI lead.
More interesting facts from the report:
Mature teams quit faster: 51% of Mature companies have abandoned an AI project, compared with 30% of those still exploring (who explore and drop what doesn't work).
Maturity pays off: At Mature companies, 67% say AI beat expectations. Among those still exploring, just 11% say so, and 44% say it fell short.
Testing beats hype: 47% set their expectations by testing AI themselves, and 85% of them say it met or beat expectations. Of those who went on media hype, 30% say it fell short.
Most would start over differently: 58% would set their AI expectations differently if they began again.
Bigger companies feel the gap most: At the bigger companies surveyed (201+ people), 84% see a gap between what leaders want from AI and what they fund.
People build their own tools: Asked what new thing AI lets them do, about 4 in 10 talked about building their own software, apps or prototypes.
Now that you know how SA's small teams use AI, here are 3 ways you can benefit from it right now:
For everyone: Join DayOne's free online report launch at 12:00 today for three unexpected findings and a live Q&A.
Founders and side hustlers: AI makes building cheap, so test whether people will pay before you build. Join Annette Muller's masterclass on unit economics on 20 Nov.
Teams and enterprise: If you're building your own tools with AI, then IT probably won't let you deploy it in the company's tech stack, which is why you should show your boss Salus Cloud as a secure way to deploy custom AI tools safely. And if your company wants custom-built AI, ask us for a warm intro to Praelexis.
We're unpacking more of the report this week, starting Wednesday with the AI tools SA's practitioners pick for themselves.
We're watching this space…
CHECK THIS OUT

Describe your problem in one sentence, get a shortlist of solutions
Most founder research goes the same way: 6 tabs, 4 review sites that are all affiliate farms, 2 calls with salespeople who wanted your budget before your problem, and no decision.
So we built the Founder Advisor. You tell it what is actually going wrong or what you want for your business, in plain language, the way you would explain it to a mate. It reads that against every company on our stack and comes back with the two or three that fit.
No forms, no demo bookings, no lead score. Just a shorter list and the reason each name is on it.
Try it with that thing you've been putting off.
IN SHORT
While you were weekending…
🔍 SA Doesn't Search With ChatGPT. Only 15.3% of our ChatGPT messages are about looking things up, ranking us 128th of 152 countries. Yet Google keeps pushing AI answers here, which makes Google, not ChatGPT, the real traffic threat.
💍 A Payment Ring With No Battery. SA startup VezoPay's tap-to-pay ring now works with 4 banks, with 35'000 people waiting for theirs to join. The tech isn't the hard part, the bank approvals are.
🚚 Tesla Is Ending the Cybertruck. US sales fell 48% last year, and pedestrian safety rules kept it out of most markets. But a flop can still pay for itself: what it taught Tesla now builds the Cybercab.
🎯 Trust Engineered. In high-trust B2B categories, credibility is the conversion lever. DoubleShift uses its Trust as a System™ approach to diagnose where your story breaks down, then rebuilds positioning, messaging and brand to convert credibility into pipeline.*
* From our partners. Find all the best service providers for your business in our Founder Stack.
WORK SMARTER
There are some things humans just shouldn't be doing anymore…

Jem's CEO has an AI task that reviews his Slack, CRM and email every Sunday night, finds the 5 things he did most often that week, and offers a way to automate each one. So we asked him how it works and how to set up your own.
And it turns out, there are 5 steps to find your repetitive work and hand it to AI.
☝ Send this to a founder doing the same 5 things every week.
NEXT IN CRYPTO
3 Things in crypto this week
South Africa hosts Africa's stablecoin conversation this month. The Africa Stablecoin Summit runs in Cape Town on 12 and 13 November under the theme stablecoins at scale, aimed at central bankers and corporate treasurers, with Crypto Fest following in the same city on 20 November.
A Bitcoin developer wants to plant traps for quantum computers. The idea is quantum landmines: deliberately exposed coins that act as bait, making theft detectable early and raising the cost of attacking the network.
Binance's AI and stock tools, explained. Its 3 AI products do different jobs: one explains the market, one runs strategies you approve and one connects your own agents, so here's which one fits you. New to tokenised shares? Start with the guide to buying bStocks.
Disclaimer: Digital asset prices can be volatile. The value of your investment may go down or up and you may not get back the amount invested. You are solely responsible for your investment decisions and Binance is not liable for any losses you may incur. Not financial advice. For more information, see our Terms of Use and Risk Warning.
Binance proudly sponsors Next in Crypto.
Binance, the world's largest crypto exchange, connects South Africans to the future of digital finance, trusted by 300+ million users, backed by global compliance, industry-leading security, and global community impact.
WHAT YOU SAID
All aboard…
Last week, we showed you TrackView's rail sensor, asking how you feel about SA rail right now. The verdict? Quietly optimistic…
🟩🟩🟩🟩🟩🟩 📈 Quietly optimistic, the numbers are turning. (54%)
🟨🟨⬜️⬜️⬜️⬜️ 🙄 I'll believe it when the trains run on time. (19%)
🟨🟨🟨⬜️⬜️⬜️ 🚂 Last train I took was on a primary school tour. (27%)
Your 2 cents…
"Rather be quietly optimistic than stuck in the past, where nothing worked."
Spoken like someone who's waited on a platform before, Elsa. Here's to trains that actually turn up. 🚆
LOOKING TO NETWORK?
Upcoming SA Tech Events
Building Relationships for Funding, 13 Nov, Online: Zimi CEO Michael Maas on how he built angel relationships on the way to raising R50m. Join to access.
Beyond Survival Mode, 16 Nov, CPT: Mental health practitioner Louise Niemann on why resilience and high performance are not the same as thriving, at Innovation City. Get tickets.
Startup Stories: MariHealth, 17 Nov, CPT: UCT spinout MariHealth on reading 3'000 fish proteins in one sample to help aquaculture farmers, over lunch at OneBio. Get tickets.
Powered by Radi. Want your business event in front of 36,000 The Open Letter readers? Host it on Radi, and it lands here.
AROUND THE WEB
Blow off some steam…
🚁 Next Level: Some insane drone flying for you.
🎲 Wow Site: Need a Christmas gift that teaches something? Fintr makes FinMaster, an SA board game where you build wealth by trading property, shares and businesses. For ages 13 and up.



