Hot water, {{ FIRSTNAME }}? At this yearβs CES, there was an actual bitcoin mining computer with integrated water heating in one sleek unit. So it can heat your water and earn you BTC on the side. Hmm. π₯
In Todayβs Open Letter
Space Race: The startup building rockets in SA.
Local: Ready to meet Gandalf at the cinema (again)?
Global: 100 new tech unicorns & Africa on the AI map.
Made on WhatsApp: From call centre to warm chats.
Tech Opportunities:Β New startup opportunities.
Your Our Community!
If youβre building a business and you like The Open Letter, then consider joining The Founder Collab; itβs our community where we, the Open Letter team, hang out with 150+ SA business founders to help each other build better, faster.
We connect daily on a dedicated WhatsApp channel, where business owners share and ask for anything they need (help with), and we work together to help make it happen so they can build and grow faster. Plus: Every week, we have a pro come in and do a masterclass on a powerful growth topic; you get access to all our past masterclasses (many hours of growth topics); and you get free tickets to all our events around the country.
TRENDING NOW
Space Rockets Built Right Here in SA
We send around R230 billionβs worth of small satellites into orbit every year β and this SA startup could power them allβ¦
The first satellites we sent into orbit during the 1970s-1990s were the size of cars (avg. 1 ton) or buses (Onyx 1 was 14 tons and the Hubble Telescope around 11 tons), requiring chemical propellants and high pressures to get into orbit.
Today, satellites are the size of a loaf of bread (or smaller) and cost a fraction of traditional satellites, which is why there are around 15β000 man-made objects in orbit, thanks (for one) to payloads hitching a lift on one of Uncle Elonβs SpaceX missions.
But miniaturisation has a catch: Standard propulsion systems donβt scale down due to volume, mass and safety limits on small satellites. In fact, most still have no propulsion at all, lasting only eight months before falling back to Earth.
Space goes electric
The technology most widely adopted for small craft is electric propulsion, using electricity to accelerate propellant with higher efficiency and less mass than chemical systems, enabling orbital moves, station-keeping or controlled deorbiting.
Bet you didnβt know some electric thrusters are built right here in SA, thoughβ¦
Building electric propulsion units on SA soilΒ
Solid State Propulsion is a local startup building a completely solid-state propulsion system for small satellites. Their fully solid-fuel electric thrusters run on the satelliteβs electrical power system, packaged in a way that makes them ideal for manoeuvring small craft in space.Β

Imaged: The plasma pulse from Solid State Propulsion's Pocket Rocket originates from the centre of the thruster, spreading out in a green glow. Thatβs a puff of extremely hot metal plasma exploding away from the electrodes at over 30β000 km/h, powering the satellite.
We caught up with Solid State Propulsion Founder Paul Stansell, who built the company after completing his masterβs in physics, to solve the specific inefficiencies of existing propulsion options for very small spacecraft.
See, in most crafts, the fuel might be a gas or ionic liquid, requiring pipes, valves, pumps or mechanical components to deliver it. Which is a problem in space: Once something shifts, jams or breaks, itβs a complex issue to try and solve (itβs mos all the way up in orbit), with several high-profile missions being impacted due to a single mechanical component failing.
So Paul explains their unique approach: "Solid state" refers to a fundamental state of matter where particles (atoms, molecules, ions) are tightly packed in a fixed, organised structure, giving solids a definite shape, volume and rigidity, unlike liquids or gases.
In other words, SSP tackles the reliability problem with most other propulsion systems by making their thruster work with fuel thatβs a solid. So itβs compact, keeps its shape and works more precisely under extreme vibration at launch and in a vacuum. Jinneβ¦
Weβre watching this space.
PS: Wanna be a rocket scientist? Solid State Propulsion is hiring to support production for their US/EU orders. Get in touch.
WHATSAPPβS HOT
They Built What on WhatsApp?!?
Who still waits days for a callback after reporting a car problem?
Mahindra South Africa is flipping that expectation completely with a 24-hour WhatsApp-based response system, giving customers direct access to the head office instead of a call centre.
But hereβs whatβs really clever:
β
Customers message Mahindra directly on WhatsApp β no ticket numbers or queues
β
Every escalation is acknowledged and actioned within 24 hours
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Issues are tracked end-to-end until resolution, not just logged and forgotten
By putting WhatsApp at the centre of its service promise, Mahindra is using the countryβs most familiar channel to do something simple but powerful: listen faster and respond transparently.
What would you build on WhatsApp today?
Chat Inc proudly sponsors WhatsAppβs Hot
The trusted WhatsApp people powering WhatsApp and Chat Commerce experiences for some of SA's largest and most respected brands, from Lead Acquisition, Outbound Direct Marketing and enterprise-grade transactional chatbot platforms.
Chat Inc started locally, and today it is trusted by brands globally.
FROM OUR FRIENDS AT FINVOKE
Making smarter business choices in 2026
The one thing most small businesses are missingβ¦
Thereβs a lot of info online on why new businesses succeed or fail, but most SA studies say SMEs win or lose because of finances.
And it makes sense: Big, successful companies have a Chief Financial Officer (CFO) sitting at the CEO's right hand, running the finance department and making sure they spend money strategically.
Most small businesses donβt have a CFO (βcos they canβt afford one), yet building a business is just as tricky, regardless of company size.
Thatβs why Finvoke gives startups and SMEs their own CFO for a fraction of the price.
You get big-league level inputs:
β
Real-time financial insights
β
Smart tax advice
β
Strategic growth
But at fractional prices: Pay only for a few hours a week/month, not a full salary.
Serious about your growth in 2026?
IN SHORT
Hot off the press in business and techβ¦
π§ A Walk to (re)Mordor. The Lord of the Rings trilogy is returning to SA cinemas with the first part, The Fellowship of the Ring, already showing on Ster Kinekor screens as part of Throwback Cinema. βUse the Force, Harryβ¦β
π Alphabetβs Big Jump. Googleβs parent co, Alphabet, hit a $4 trillion market valuation, surpassing Apple for the first time since 2019, and coming in second to Nvidia. Mega.
π African Languages on the (AI) Map. Kenyaβs Masakhane African Languages Hub is launching a project to create high-quality African language datasets for generative AI in a bid to rectify the underrepresentation of African languages in AI chatbots like ChatGPT. You can be a part of it here.
π¦ 2025βs Tech Unicorns. More than 100 new tech unicorns were crowned in 2025, with many of these tech companies hitting the $1 billion valuation mark, playing (unsurprisingly) in the AI space. Some interesting stuff that cracked the nod.
π Global Scale Enabled. Deel Local Payroll (formerly PaySpace) had the product but needed to scale globally. So, SA cloud scaling specialist Cloud on Demand simplified the Azure migration and go-to-market for faster launches, stronger performance and steady inbound leads.*
* From our partners. Find all the best service providers for your business in our Founder Stack.
YOUR MATES NEED THIS!
WHAT YOU SAID
Asking AIβ¦
Yesterday, we showed you how Chase Agents is making AI reliable for enterprises, asking why AI isnβt running your ops yet. Most say the tech still needs to matureβ¦
π©π©π©π©π©π© π§ͺ Itβs still a science project (44%)
π¨π¨π¨β¬οΈβ¬οΈβ¬οΈ β€οΈβπ©Ή Our systems are a mess (23%)
π¨β¬οΈβ¬οΈβ¬οΈβ¬οΈβ¬οΈ β οΈ No one wants the risk (7%)
π¨π¨β¬οΈβ¬οΈβ¬οΈβ¬οΈ π€· We canβt build or maintain it (19%)
π¨β¬οΈβ¬οΈβ¬οΈβ¬οΈβ¬οΈ π§Ύ We canβt prove the ROI (7%)
βCalculating that ROI is statistical guesswork and always will be.β
We hope not, Meg. At least, we hope more companies can eventually graduate from just βdoing something with AIβ to finding actual business cases, else the bubble might pop. π«§
STARTUP OPPORTUNITIES
4 Boosters to up your game
Artisan entrepreneurs (18β35): Allan Gray Makers StartUp Academy offers an 8-month incubation for bricklayers, carpenters, electricians and plumbers. Apply by 30 Jan.
Young climate innovators (16β28): beVisioneers Mercedes-Benz Fellowship offers mentorship plus up to β¬20'000 (βR400k) to scale green projects. Apply by 26 Jan.
Eastern Cape innovators: TIA Industry Seed Fund supports prototype development (TRL 5β6) for SMEs and researchers β extended deadline: 31 Jan.
TVET youth innovators: Students, StartUpAfrica Innovation Olympiads land in SA on 26 May 2026 β showcase solutions in key economic sectors. Register by 31 Jan.
Want to promote your event/programme here? Let us know.
AROUND THE WEB
Let it goβ¦
π‘ Tool to Try: Publy lets creators bundle subscriptions together with automatic revenue splits; higher value, better conversion, more income per creator.
π Thatβs Interesting: Leviβs recommends wearing jeans 10 times before washing them.
π¬ Next Level: Video legend Zack King just dropped new edits β still bending reality like itβs nothing.
π½ Hack: A visual guide to every comic-book superhero protecting New York City.
𧬠Wow Site: How unique are you? Paths estimates how many people on Earth share your exact life path β out of 8 billion.
THANKS FOR READING
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